MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Write Your review

Tell us how MCE Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor telephone service waited 25 minutes initially to speak to someone who did not understand that I was an existing customer. The female agent was not helpful at all to the point where I terminated the call and got a different agent. Paperwork came through quick this time”

Helpful Report

Posted 4 years ago

“After nearly 2 weeks of trying to get to speak to somebody and then when finally getting through only to be greeted very abruptly the service was good .”

Helpful Report

Posted 4 years ago

“Cheapest insurance around but got it less on gocompare site. Sending paperwork was fast. What let's mce down is the phone service Very poor, tried phoning this took me over 2 days 2 1/2 hours of waiting on the phone with poor looped music. 3 stars mce you need to really need to work on your phone service, this is letting your customers down badly.”

Helpful Report

Posted 4 years ago

“Spent 35 mins hanging on the phone listening to dodgey music and when someone did answer the line went dead.so tried again, got put through to a department that was closed,just a voice recording.Unable to get a query answered cause of long time hanging on the phone know Covid9 has has a lot to do with a lot of people working from home,but please inform customers of the lengthy wait.”

Helpful Report

Posted 4 years ago

“No they never made me happy! Why can you do individual bikes no problem ( that I won’t moan about but when it multi bikes you need to phone then they have you hanging in the phone for half a hour! Did I get multi bike insurance! NO, I had to do 2 single bike lot easier”

Helpful Report

Posted 4 years ago

“I need a paper copy. After several 15 minute attempts on the phone l gave up. Got through on live chat only to be told they wouldn't help. Not the service l expect.”

Helpful Report

Posted 4 years ago

“i would be a poor man otherwise”

Helpful Report

Posted 4 years ago

“Great price easy to use website”

Helpful Report

Posted 4 years ago

“Got the quote off a comparison site. Slightly cheaper than my original provider, but with Breakdown cover included. Was able to buy it straight away without even phoning.”

Helpful Report

Posted 4 years ago

“Easy to renew on internet but current phone number on site not currently available”

Helpful Report

Posted 4 years ago

“One of the customer service members is rude . I said to him let me think . He said yes or no . Also how he talk no polite at all. I can not remember his name . But not the one who renewed my insurance. He was ok . Before last time I called to renew but after listening to member I left the phone.”

Helpful Report

Posted 4 years ago

“First class service and a great price”

Helpful Report

Posted 4 years ago

“Really good service only thing was took two first payment from me”

Helpful Report

Posted 4 years ago

“Competitive show customers respect , helpful On line portal very good on line chat team extremely helpful and useful All documents in one place easily accessed love it”

Helpful Report

Posted 4 years ago

“Very good service a good price and very fast with the documents”

Helpful Report

Posted 4 years ago

“Easy online not so easy to get through on the telephone Otherwise all good.”

Helpful Report

Posted 4 years ago

“Great, friendly service. Excellent price and cover.....but I can't give 5 stars as it took me 6 attempts to get a person on the phone. Shortest time on hold was 15 minutes....and that was only because I gave up....and the music while you're on hold is horrendous!”

Helpful Report

Posted 4 years ago

“Very easy online transaction.Excellent cover with breakdown and all at a very good price.”

Helpful Report

Posted 4 years ago

“Yes a good insurance but it would be nice if a human being would answer the phone saying that a good insurance company all-round.”

Helpful Report

Posted 4 years ago

“Looked at a bike. bought the bike 5mins later am legal with a nice easy online service Couple of hours later I was home after a little play. 5 star no dramas and at a price that everyone is happy with....”

Helpful Report

Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews