MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“despite being a loyal customer and having a strong no claims bonus, MCE took the first opportunity to hike my premium. sadly i had too little time to shop around this time round but i will definitely do so in the foreseeable future.”

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Posted 7 years ago

“I have been trying to insure my new bike a Ducati Monster 1200s 2017 model for over 4 weeks but it is not listed on the choice of models the 2016 model I was quoted £235.comp give or take once I managed to call in and insure my new bike my insurance was quoted at£1800 +/_ saying I am 3 weeks out of the 3 year no claims so going from 5+ years no claims to 0 no claims so you can see why I feel very disappointed”

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Posted 7 years ago

“Had no issues with MCE. Was a little bit annoying when I was renewing though. The guy on the phone give me a more expensive price than quoted on the internet, all my details were exactly the same. For the sake of £30 , he wouldnt reduce it to the online price and said they give "the best possible quote"... I waited about 4 days and did another quote, it was cheaper than both quotes received previously - so they could do you a better price but just wont.”

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Posted 7 years ago

“A very fair quotation and efficient service, received all the document promptly via e-mail with all the information needed. Thank you”

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Posted 7 years ago

“Very helpful staff, easily arranged insurance at a great price including rescue, would have given them 5stars except they wouldn't provide me with a printed copy of insurance, we've all encountered computer errors, and I myself would like the paperwork to back up the e version in case there ever was a problem, come on MCE surely the tiny cost of providing paper copies would be more than covered by the extra customers you would attract,”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“When I rang to renew the girl I spoke to was probably the rudest person I have ever spoken to. She talked too quickly and when I asked her to slow down she ignored me completely. The last straw was when I asked for printed documents to be sent to me because my printer had packed up she said that it wasn't her problem and I'd have to sort my documents out myself. I was so annoyed I put the phone down on her and renewed through compare the market. Awful experience!!!”

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Posted 7 years ago

“Great cover, for a very reasonable price. All done very easily online.”

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Posted 7 years ago

“Great Service”

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Posted 7 years ago

“Right cover for the right price. Staff helpful and knowledgeable.”

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Posted 7 years ago

“Brilliant.From 2015 ì do insure my scooters whit Mce every year customer service going better and this year I'm very happy whit them.Thanks to aĺl of them. M.Rastineh from Sky Pizza”

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Posted 7 years ago

“I have called MCE when my bike broke down. Very easy and helpful phone call. Mechanic arrived within 30 minutes and fixed my bike. Very happy with MCE service. thanks”

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Posted 7 years ago

“All straightforward, despite my having a rare bike.”

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Posted 7 years ago

“Process was good, simple to follow...But policy cancelled few days later with no reason why”

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Posted 7 years ago

“Helpful staff. Very good quotes.”

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Posted 7 years ago

“I suspect that the person dealing with me was fairly new to the job. However they did very well explaining when they had to seek further advice. Absolutely no complaints. always good service. thanks”

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Posted 7 years ago

“Simple to do and quick”

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Posted 7 years ago

“Nice simple and easy to arrange on line, electronic issued documents within minutes saving waste. Very good price and a comprehensive package!”

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Posted 7 years ago

“Great value.Feedom to ride.”

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Posted 7 years ago

“Wanted to renew policy online, facility not available and unable to download documents. Waited an eternity on the phone to speak to an advisor who said they could process the renewal on the phone - penalty an extra £40!!. Went through comparison website and took out new policy for lower price. Documents not emailed or readable online. Another eternity on the phone before getting documents sorted and cover proven. Very helpful advisor this time -thanks Sian D who sorted issues. Previous advisor had been unhelpful regarding NCB. I sense if you make a claim here it will be difficult to achieve a positive outcome. Will not be renewing with them again.”

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Posted 7 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews