MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,334 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,334 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not being able to speak to someone in person is a backwards move. Getting my reg wrong before the policy started and then having to pay £75 to change it is wrong. Cancelling a policy just after one month because it’s cheaper than changing a policy then only getting half the premium back is also wrong. Not happy at all with this”

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Posted 1 year ago

“I was with mcn they wanted £100 more for the same policy that's the reason i left them. Good policy that covers my needs.”

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Posted 1 year ago

“Simple straightforward application”

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Posted 1 year ago

“Excellent service thanks Steve”

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Posted 1 year ago

“Good really quick and easy to use thank you”

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Posted 1 year ago

“Nice and easy online insurance company”

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Posted 1 year ago

“Seems to get worse every year , last year was done out of a years ncb,as the part of mce I was with went bust . So policy was cancelled with 6 months remaining .and got a fraction back . This year I can no longer take a pillion or ride another bike, as I could the previous year , even though no change on my part . So all in all time to look for an alternative”

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Posted 1 year ago

“Service is quick and easy to use - got two stars for that, my premium doubled upon my latest renewal for no reason at all. The reason I was given was well it’s going up for everyone not just you. Makes no sense to double it for no fault of my own. I then had to wait for my insurance to expire and get a quote as a new customer to save £100 off the doubled premium.”

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Posted 1 year ago

“Sorry, I lost the paper that I wrote the name down, of the gentleman who dealt with my enquiry that I had on Monday morning, I can honestly say he was a gentleman, he sorted my problem out for me professionally, once again, thank you very very much for the help you gave me.”

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Posted 1 year ago

“Not a company I will ever go to again. Even when you cancel before the policy starts and the day of the 30 day right to cancellation they charge a ridiculous amount. So glad I got out before the policy started.”

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Posted 1 year ago

“Little difficult due to not being registered, very helpful lady helped me sort it out”

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Posted 1 year ago

“nice and easy to deal with.cheers.”

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Posted 1 year ago

“the best insurance company, thank you”

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Posted 1 year ago

“Best value for money quotation for my Surron. Got fully comp cover for same proce i was getting third party elsewhere”

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Posted 1 year ago

“Very good and easy to deal with”

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Posted 1 year ago

“Got a fair quote. Very simple to buy and set up. Would recommend.”

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Posted 1 year ago

“Always great help….no bother…straight forward👌🏴󠁧󠁢󠁳󠁣󠁴󠁿👌”

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Posted 1 year ago

“I'm happy”

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Posted 1 year ago

“Poor customer service. No empathy with any employee. Can't get to talk to anyone. Will let this policy run and never use again”

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Posted 1 year ago

“The online portal is dreadful for making changes; the costs are extortionate and there is no-one that you can talk to about it. There is online and phone support to unlock the account which seems to happen to me a lot. I would never have gone with MCE if I’d known it would be like this. If you only have one bike/don’t need to make changes you’ll probably be okay. The support team that unlock the account are very helpful, but cannot talk about policy/costs/conditions etc.”

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Posted 1 year ago

MCE Insurance is rated 4.0 based on 5,334 reviews