MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are very helpful and friendly service would be very happy to recommend this company to any body”

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Posted 7 years ago

“Ican't it did'nt”

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Posted 7 years ago

“very competitive on price. advisor I spoke to was very informed and very polite.”

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Posted 7 years ago

“Easy to use administration ...good cover for premium...Will use again”

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Posted 7 years ago

“You send out reminders by e-mail and post. When you ring to renew a policy which has been held for a long time in order to actually get the price you then have to go through all of the 30 questions, I suspect at a premium rate. No other insurance sends out a renewel minus the price. The details should all be the same ie if you have not changed address or had a conviction but to be asked again for my date of birth which of course is set from , well shall we say, my date of birth, just to get the price is a joke.The person says "we are scripted" all well and good for a new customer but just to renew. Even asked for the registrations , hello same bikes or else I wouldn't be renewing.Wont use again but did this time as couldn't face 30 questions from Swinton !.”

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Posted 7 years ago

“Nice and easy .... easy payment and policy break down....”

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Posted 7 years ago

“Very good explanations, very friendly, informative service. Price is good as is the no-hassle EU coverage. Very pleased with MCE.”

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Posted 7 years ago

“I called your team on a few occasions and was given some very good advice of when and how to proceed with my bike insurance. The best advise was to wait until the NEC bike show and talk to one of your colleagues face to face. The service at the show was efficient, quick, and heavily discounted from my previous quotes as promised. I congratulate you on making the tedium of buying motorcycle insurance a pleasant experience.”

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Posted 7 years ago

“Fast service no problems”

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Posted 7 years ago

“For thinking of my possible needs (protecting 4YNC). As I am only a very occasional user, then I decided to not proceed with the offer. But it was nice to have been thought of. Thanks”

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Posted 7 years ago

“Top class service. Lots of extras included as standard. Price is great wouldnt go anywhere else.”

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Posted 7 years ago

“documents never got emailed”

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Posted 7 years ago

“quote ok , to expensive on excess”

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Posted 7 years ago

“Very efficient and helpful, explaining where I had made some errors on my internet application. Competitive price particularly considering the extras included.”

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Posted 7 years ago

“Here's a little tale for you...back on the 3rd nov my bike was nicked from outside my mums...I rang the police gave them all the details etc then rang my insurance firm MCE... remember that name. Now the bike wasn't started cos i would have heard it so it went in the back of a van. Now the fun.....was there a steering lock on the bike?...NO...why not?....there was never one on there ( a vn,s steering lock is normally on the right hand side under a stainless cover, but mine never ever had one fitted from the manufacturer ) "okay" MCE say.....so i email all my documents to them....clean driving licence, never had any problems with payment off me etc; So anyway today i chase them up on the claim...."tough" they say-"we are not paying you" !!! No steering lock was engaged on the bike!!! WHAT THE FECK !!..... there was never one on there. Hard luck..was the answer So i get in-touch with the insurance ombudsman and tell them the tale. What they have said is " even if the steering lock was on there, if it went in the back of a van it wouldn't of helped". So now this is going to carry on for another 8 weeks or so. Again that's "MCE" folks cheap on quotes as-long as you dont claim.”

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Posted 7 years ago

“One of the worst company's out there avoid at all costs will sell u a policy that's not factually correct then rejected the your claim for anything they can do your homework look how many complaints they have”

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Posted 7 years ago

“These are my views based on my experience. This company has terrible administrative systems. It failed to amend address changes, couldn't communicate from one department to another that I was not pursuing a claim which then delayed sending me confirmation of my no claims bonus preventing me from getting alternative insurance. A truly awful company. The claims handler did know the terms of the policy and was not able to advise me accurately.”

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Posted 7 years ago

“Been waiting 3 months for a valuation on my bike after being told it's a write off. Very hard to contact. Never call back when they say. Totally useless.”

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Posted 7 years ago

“HAD TO MAKE A CLAIM. THEY STALL AND STALL,KEEP ASKING SAME QUESTIONS BIG DEDUCTIONS TO SETTLEMENT WHICH I STILL AM AWAITING ALL GOOD REVIEWS HERE ARE FROM PEOPLE WHO HAVE NOT HAD TO CLAIM!!”

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Posted 7 years ago

“What wankers cancel my insurance without my knowledge so been driving my bike with no insurance had a collision witch was not my fault so can't claim fuck all and now fucked me up with police and all mce say is we sent u email and try phoneing you what liars!!”

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Posted 7 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews