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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Have been with mce about 9 yrs now. Good service. But please start employing your call staff with a bit of personality.. i know they are doing it all day...but.. ..most are proper dead pan..talking like robots..humourless
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Posted 3 years ago
Cheep quick well pleased with service.s
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Posted 3 years ago
Spot on and second year with Mce and if they continue the way they are going I would be reluctant to shop elsewhere for insurance
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Posted 3 years ago
MCE came in the a very competetive quote and have delivered on all aspects. I foolishly got the start date of my policy wrong and with a combination of online chat....that was quick and easy followed by a phone call within 20 mins we had the whole thing sorted! I would thoroughly recommend using them to any bike rider. Well done to them.
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Posted 3 years ago
This is the first time I’ve taken out car insurance with MCE. Almost shocking at how quick the process was from getting the quote off go compare to making the payment and finally receiving my policy documents. It was all sorted within minutes, while the same process for other companies could take days as you must arrange for callbacks etc. Really happy at how quick and easy it was to get insured.
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Posted 3 years ago
Every thing was so easy to renew my bike insurance
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Posted 3 years ago
Price was spot on two bikes 213 49
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Posted 3 years ago
First class service where you can actually speak to somebody on the phone & also book & pay as well very useful if you’ve got a question about part of policy
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Posted 3 years ago
All ways top service
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Posted 3 years ago
Always had excellent service, that's why I cake straight back.
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Posted 3 years ago
By far the cheapest price, so I renewed again, so far. 5*. However trying to log into the portal is an absolute nightmare! Whoever decided to use a scrolling calendar instead of simple drop menus to verify your age should be sacked, it's absolutely the worst log-in on the internet, I had to log in to check my quote before renewal, so I renewed through Go Compare instead, it was so much less hassle. After renewal, I was supposed to log in again to check my documentation, but I haven't done that yet as I'm waiting for a wet evening when I can give up a half hour just to verify my age!! You lost 3 stars from my review simply on this issue and if it's the same next year, you will lose my custom, no matter how cheap the quote! I'm 51 years old, I had to scroll back 618 months ffs!!!
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Posted 3 years ago
Very Happy with the service
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Posted 3 years ago
All I wanted to do was agree to the the renewal quote they sent me and even something as simple as this is stressful with them. Should be able to click accept, tick no change of details and pay .Not a chance .
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Posted 3 years ago
Very good staff
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Posted 3 years ago
Excellent service & seriously market competitive price. Met all of my expectations & happy not to have to battle to get a decent quote second year in.
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Posted 3 years ago
Quick and reliable service
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Posted 3 years ago
The process was easy and simple if anything may be a bit too easy, I am old school and prefer to talk to someone there’s always a nagging in the back of your head that maybe you’ve missed something. 🤞 thank you
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Posted 3 years ago
Yes the rep fully understood me and went through the insurance policy carfully , could have obtained a cheaper policy with a different company but MCE should have my last no claims bonus because scooter has not been insured for a year because of COVID
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Posted 3 years ago
I was sent my renewal from MCE as I am an existing customer, I checked on a comparison site and got the same cover etc from MCE at 50 pounds cheaper. why can an existing customer not be given these deals without having to search a comparison site. Had there been a quote 10 pounds more expensive than MCE I would have taken that out of principle. " look after your loyal Customers"
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Posted 3 years ago
Very helpful staff,quick and easy process, good price, I would definitely recommend.
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Posted 3 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews