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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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They tick my boxes
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Posted 7 years ago
helpful and pleasant
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Posted 7 years ago
They insured my bike at a reasonable price, not the cheep's but the right cover required
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Posted 7 years ago
I was quoted £528 for 3rd party fire and theft for a 125cc Scooter valued at £1500 . Once I told MCE I could get it elsewhere for £328 they immediately matched that price ! It looks like they quoted me an over inflated price in the hope that I accepted the quote , totally unprofessional and unacceptable behavior . I also had courier insurance with them which I cancelled even though I had paid for the year and still had 3 months to run they wouldn't return any funds to me , I will now go elsewhere .
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Posted 7 years ago
Easy to deal with over the phone, no complicated form filling, cover documents arrived via email within a few hours
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Posted 7 years ago
MCE came in with a better quote for insurance but then i was bombarded with calls to take out the policy (which i eventually did) but then i was called by them asking me for more money to ensure i only pay half of my excess should i have a claim! (this facility should be made available upon compiling the original estimate, and not being chased 'after' the policy had been taken out) I said i went with MCE as they were cheaper than my renewal quote and i might as well of stayed with my existing insurer if i was to pay more money to them. Suffice to say i will not be renewing with them at the end of this policy!
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Posted 7 years ago
Always helpful, staff are efficient and the documentation always delivered as quickly as I would wish.
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Posted 7 years ago
Good customer service, competitive price. Overall good value for money! However, the the comparison websites I used (moneysupermarket and go compare) was showing the quote at £142 and when I actually called to renew my insurance, MCE quoted me £215! This needs to be looked at. I appreciate this is likely the fault of the comparison sites. Thank you again MCE
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Posted 7 years ago
I have been with MCE Insurance with my motorbike foe a few years now, and was very pleased to see that my renewal this year had only gone up by about £5. last year I had a puncture on my rear tyre whilst out riding, I tried local firms as I was not that far from home but no joy. I phoned MCE and had recovery there in about 40 minutes I was impressed, Thank you. David Groves FX53GCU
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Posted 7 years ago
This was explain in a simple way
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Posted 7 years ago
Really helpful and took your time and where very patient
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Posted 7 years ago
Quick and easy to set up and sort, and good value for money
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Posted 7 years ago
Excellent price but the excess is very high
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Posted 7 years ago
I cant say how good they would be if i actually needed to claim from them, but i will say they have consistently been way under the nearest quote i could get.
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Posted 7 years ago
Very quick and easy website to operate. I first heard of MCE through my friend who recently insured their bike through MCE. For me I wanted the cheapest deal so I opted for third party only option. Comparing different companies MCE always came out on the top with the cheapest quotes. The transaction for online payment felt safe and it happened in a jiffy. Thanks MCE. Ride on!
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Posted 7 years ago
After a few months of being knocked from pillar to post and getting absolutely nowhere with MCE EMPLOYEES who knew heehaw about anything to do with insurance..... (and you pay these people to know nothing?) a few days ago I was called by a Lovely Lady Called Christine who jumped through hoops for to get me the answers, she also fixed our bike ins and had me laughing till I was in tears ..for the duration of our call...this Lady Deserves a Medal thank you for making our day a bit brighter Christine From Carron & Gabriel
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Posted 7 years ago
MCE staff were very friendly and helpful. They understood exactly what I wanted from a multi bike policy and were able to provide cover at a reasonable price. All documents were received by e-mail and all was in order. I would highly recommend MCE to others.
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Posted 7 years ago
Price first then excellent customers service.What could be better
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Posted 7 years ago
well handled, polite and helpfull
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Posted 7 years ago
Very good and made easy
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Posted 7 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews