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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Great service so far
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Posted 4 years ago
No complaints so far. The price for my insurance has remained reasonable and my last renew went relatively smoothly with a helpful operator. I've been with MCE for a number of years now, and remained accident free, so I cant comment on the claims side of things, however I wouldn't have stuck with this firm if I felt untrusting of this service.
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Posted 4 years ago
MCE gave me a very good price on my renewal, glad to be an existing customer 👍🏻
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Posted 4 years ago
there is a difference online versus phone. online - easy, self explanatory and very competitive. i almost would say 5 star; phone - impossible - dont answer their phone (not sure if Corona related or not), and when you get through they need to connect you to the next person. Impossible. I got the online quote, but scared to think if i had a claim how impossible this will be to deal with.
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Posted 4 years ago
simple to use online quote system - good price
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Posted 4 years ago
No problems,
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Posted 4 years ago
Good service.
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Posted 4 years ago
The operator i spoke to spoke very very fast, normally ide ask for her to slow down but i understood clearly so Ide say they are trained very well
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Posted 4 years ago
The operator I spoke to was really helpful, polite & friendly. Price was reasonable as well.
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Posted 4 years ago
Straight forward renewing my quad insurance would highly recommend quick and easy and very helpful over the phone thanks MCE
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Posted 4 years ago
As normal first class , every time I search for cheaper insurance mce come up trumps well done in these times when money is tight it’s good to see a insurance company with good value for money 👍
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Posted 4 years ago
Very easy, got on-line quote, but had a query, so called them on the phone, and young lady was very helpful and sorted my query and arranged cover for me at a very competitive price. No complaints.
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Posted 4 years ago
Worst insurance company on the planet! Don't use these guys! Hours and hours on hold. I was burped at by the operator. I was charged for my policy but their app didn't work so I wasn't covered to ride. Impossible to get through on the phone. In the end I had to send an email to the managing director before anything was done. Look at the reviews elsewhere and it's pretty clear they do everything possible to not pay claims.
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Posted 4 years ago
All very easy and for the second year on the trot after getting the quote from MCE direct went onto a compare site and MCE was top on that to and even cheaper than the direct quote which when i contacted them honoured the cheaper quote from the compare site
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Posted 4 years ago
they will never answer the phone!!!!!!!!!!!!!
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Posted 4 years ago
You get what you pay for! they keep you waiting for over an hour on the phone and line quality is poor. I avoid this company and pay a bit more for a better professional service elsewhere. The MD needs to step his game up and maybe start reading some of the negative comments online too
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Posted 4 years ago
You get what you pay for! they keep you waiting for over an hour on the phone and line quality is poor. I avoid this company and pay a bit more for a better professional service elsewhere. The MD needs to step his game up and maybe start reading some of the negative comments online too.
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Posted 4 years ago
Tryed to charge me 380 pound to put my harley Davidson on policy with full no claims had quotes on line with no no claims bonus for 120 absolute joke you dont deserve any custom
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Posted 4 years ago
Courtney had an excellent telephone manner, understood my needs and was able to provide me with a quote that I accepted as it beat last years premium by approximately £30. Thank you.
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Posted 4 years ago
No fuss .easy online transaction very pleased so far
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Posted 4 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews