MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

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“Very good online enquiries reply service.”

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Posted 4 years ago

“re mortgage your house to pay excess cheap insurance high excess so you won't claim.”

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Posted 4 years ago

“Have bike insurance with them. Will not be renewing in a few months. Terrible company, full of o.t.t.extras when you make a small change. Cheapest quote to reel you in. Go elsewhere or regret it.”

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Posted 4 years ago

“Do not make the mistake of trying to ring this companys car insurance as not only will they keep you waiting for ages but charge you a premium rate for the pleasure my £10 limit was eaten up very quickly”

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Posted 4 years ago

“So these complete clowns have now been sitting on my claim for over 3 weeks without authorising repairs to my vehicle caused by THEIR client. If you try to contact them they will either cut you off or route you to a different department...then cut you off. If I did my job as incompetently as they do theirs then I'd be fired. Absolute disgrace and a complete joke of a company. On the plus side I am using an accident management company who have given me a like for like car but in my case have very kindly upgraded. Well MCE, take my repair bill and add £220 a day for BMW 640d (now up to 21 days). Ouch...and all because you are not professional enough to pull your finger out.”

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Posted 4 years ago

“Taken out a new policy, but cannot access the documents. Been trying twice. On line chat with Matt L today will hopefully sort it”

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Posted 4 years ago

“Insurance company ignored the fact I was in hospital with a spinal injury and ended my insurance when I came out of hospital and still charged 30 pound extra each month when I was unable to move. Had no contact for 6 months after accident and still have not sorted the claim situation. Terrible service do not insure with this company.”

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Posted 4 years ago

““The worst customer service ever” As being a foreigner in England they were absolutely disgraceful with my colleague. It shows they have never lived abroad and have NO idea how hard it is to make an insurance on the phone. They were not helpful at all, didn’t acknowledge the emails he sent!! It was easier to just cancel the whole policy and the end they charged him £64.00 for cancellation Wouldn’t recommend it to anyone!!!”

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Posted 4 years ago

“Worst company in the world to deal with, absolute scam artist. Steer clear.”

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Posted 4 years ago

“Very helpful staff! Would recommend to friends. Great stuff!”

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Posted 4 years ago

“Great customer service, its reassuring when theres someone knowledgeable at the end of the phone.”

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Posted 4 years ago

“great quote and helpful customer service.”

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Posted 4 years ago

“I cancelled my insurance due to health issues. There was still 8 months left on policy but I was informed there was no refund, having paid over £200 premium there WAS a refund of £66.97. However I was then charged £62.00 cancellation fees leaving £4.71 but MCE do not give refunds under £5.00 so they have kept the lot. I WILL NOT BE USING THIS COMPANY AND WOULD NOT RECOMMEND IT TO ANYONE.”

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Posted 4 years ago

“Very happy but need to send email to verify insurance”

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Posted 4 years ago

“Nice response and helpful”

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Posted 4 years ago

“Have just wasted the last twenty minutes of my life, to be told that I can't be given car insurance by them because my car is standard, I don't have any endorsements and I'm not a criminal struggling to get insured anywhere else.”

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Posted 4 years ago

“DO NOT USE! They are thiefs! I payed for a full year insurance when i was unemployed. Later i became a cheff and they told me to pay over £100 extra so i did. Then i became unemployed again called them up to update thinking they might give money back. They said to pay another £100 plus. I was joining work soon so i told them no im going to employer again in a few days they said to show proof within 7 days. I showed them proof but they cancelled my insurance when i had more then 6/7 months left. No money back because my proof was not sufficiant enough for them. Also i called them saying i can show you another document they say its too late. A person was busy they had no understanding and they have the courage to ask me if i want to buy another brand new insurance off them. Secondly i had a claim which i won £1750 because they cancelled my insurance they took all of thAt as a fee.”

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Posted 4 years ago

“Very good experience”

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Posted 4 years ago

“Thank you Matt L for help me and giving me the confidence on the insurance”

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Posted 4 years ago

“Everything was fine.”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews