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MCE Insurance Reviews

4.0 Rating 5,335 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,335 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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There were huge issues with a server which prevented me from completing my insurance with them. I paid and was sent an email to complete the registration of my account - it didn't work due to the server issue. I used their online chat which advised me that I would not be covered. I waited for a few days and tried again and again and again but to no avail. I ended up having to purchase elsewhere because when I tried to complete a new quote, the premium had increased by £30 and the excess by £100. I suspect that this computer error has cost them a huge amount of business.
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Posted 3 years ago
Simple renewal and no problems with any aspect. Good customer service representative on the phone. Will continue to use
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Posted 3 years ago
easy as !!
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Posted 3 years ago
Jack has been great and I am extremely satisfied with the policy and everything. Great company and good customer service.
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Posted 3 years ago
I can’t login to my documents, I been calling 5 time not sorted yet
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Posted 3 years ago
Very helpful customer service staff. Competitive price, 5 years with the same company speaks for itself.
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Posted 3 years ago
Easy to do and great cover!
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Posted 3 years ago
The person talks too fast when talking about costs, 1st quoted higher premium for my renewal than my original policy, only changed when I said what my renewal quote was that I had received days before my original policy ran out, also I have received all booklet details, but not yet received my actual policy that gives my moped details, IE, model, reg, date policy starts and finishes
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Posted 3 years ago
Very Quick No messing around all complete from Quote to policy Docs 10 mins
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Posted 3 years ago
Very helpful
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Posted 3 years ago
Great quick service at cheap price.
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Posted 3 years ago
Great customer service, very friendly and helpful, was straight forward and always a fair price with MCE
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Posted 3 years ago
The process was quick and easy. I have the same experience as some other people have posted previously in that my premium has gone down from their normal provider. All in all, happy with what I have now.
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Posted 3 years ago
Easy to set up, great price. including all the extra cover it was still cheaper. Definitely recommend.
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Posted 3 years ago
No brainer renewing. First time I’d experienced my premium go down without changing provider! Super easy and friendly to deal with, as good a cover as you’ll find anywhere. Highly recommended.
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Posted 3 years ago
I renewed my insurance over the phone, and am actually amazed i wven received the documents. The girl i spoke to stuttered throgh everything, kept repeating herself and when i gave my paymentt details went to hang up ! I had to practically scream down the phone to keep her on so i could get a word in edgeways !
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Posted 3 years ago
Fantastic service, highly recommended
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Posted 3 years ago
Simple and quick to set up
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Posted 3 years ago
Very easy system to use, price great with added breakdown and legal protection free.
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Posted 3 years ago
Very easy to navigate the website and all was very simple to understand and fill in
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Posted 3 years ago
MCE Insurance is rated 4.0 based on 5,335 reviews