MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

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“Price, easy to navigate site and good coms.”

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Posted 4 years ago

“Easy to get quote and to make it happen. Good job MCE.”

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Posted 4 years ago

“Very good and a excellent price”

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Posted 4 years ago

“Really good service and price, would recommend.”

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Posted 4 years ago

“Very easy renewal with MCE. Took very little time, and a reasonable renewal premium too. Who could ask for anything more?!”

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Posted 4 years ago

“3rd renewal with MCE, and it was pleasant, with quick and friendly service as usual. The cover I took was tailored to my needs and the price was competitive, only down side was excess is still a bit high in my opinion. Very satisfied and will continue to use MCE in future.”

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Posted 4 years ago

“customer service brilliant, price brilliant, everything great thanks”

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Posted 4 years ago

“This is the third year of using MCE, all done on the internet with only a smidgen of telephone time, price was good, level of cover good and documents sent online the same day, excellent.”

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Posted 4 years ago

“Got this email to ask how they have done but still don’t have my policy after paying in full, they have been fantastic the last couple of years I have used them however the sheen is wearing off after this time!”

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Posted 4 years ago

“Poor customer service. 6 days and waiting for policy documents! Even after two calls. Phone service wait is awful, dont bother....”

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Posted 4 years ago

“Rang customer service 11th June to get a multi bike quote ended up been the best quote so decided to go ahead with it so rang back on 24th June to find out that the quote had now gone up by £2 but still a quote is a quote, so never mind went ahead with it after another 40 mins on the phone. Waited 7 days still no documents just last years that they sent me once again, so another phone call lasting another 36 mins to get documents, so with time wasted cost of calls and the £2 extra on quote not ended up with best deal.”

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Posted 4 years ago

“Very competitive quote, but phone number on quote does not exist (the 0844 number), when clicking 'Buy Now' on quote, the email entered says is not recognised (it was the same address the quote was sent to) so I had to re-quote and re-enter all my details again, and my bike registration was not recognised (it was last year)”

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Posted 4 years ago

“had to go through everything again that i had done on line only then to have to call them, this was another 40mins of my life gone, still waiting for my documents!!! but funny enough the full payment has gone from my account to theirs cleared funds, so that part works ok!!!!!!!!!!!!!!!”

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Posted 4 years ago

“Really pleased with the service and insurance arranged, just a shame I had to go on line to get a quote 25% cheaper than the initial renewal quote MCE had given me! Guess it shows to check before renewing.”

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Posted 4 years ago

“Still waiting for my insurance documents. I have phoned because they sent last year's document so they sent them again and still they sent last year's document. I give up.”

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Posted 4 years ago

“Your ref No- MCE-65G19T222W. I do not have my policy detail or confirmation that I am insured. Please send policy details and confirmation that I am covered. Many thanks.”

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Posted 4 years ago

“I havent received any paperwork to confirm my insurance I had to do live chat and receive my policy number from a colleague and also get them to confirm my bike was insured and take pictures incase anything happened”

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Posted 4 years ago

“Great price good service”

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Posted 4 years ago

“Although they were the cheapest. I did everything online as this was the advice given by MCE. Once i followed the steps to renew my policy i was then informed i had to call MCE to complete my renewal. Ive had no change of address, no claims, no change of bike and pay in full each year so why do you ask me to call in?....its because the number they give you is a premium number when calling from a mobile and that call cost me £21 Not renewing again even if they are cheapest. Pretty sure the regulators will want to look into this.”

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Posted 4 years ago

“Excellent very good customer service Thank you”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews