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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Very very helpful thanks
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Posted 5 years ago
Customer service is poor. I was quoted an extra £60 after another year claim free and the couldn't explain why. I paid and got a receipt on the 3rd of January when my Insurance runs out 31st. Since then I have had six calls from them to see if I wanted to renew. Do they not look at the systems they operate. Poor Indeed - Wont be using them again.
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Posted 5 years ago
It was easy to set up and the price is reasonable.
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Posted 5 years ago
easy to renew,although my first try on internet failed so phone renewal was fine
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Posted 5 years ago
Competitive insurance quote tailored to my personal needs. Top marks.
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Posted 5 years ago
It’s madness that a new quote with you was £460 but to extend a policy with you that I had for 1 month and paid £150 for, I was quoted over £600 to carry it on! I will now have to cancel my original policy and get just over £30 refund because of how much admin fee you will take for a policy I’ve had for 1 month.
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Posted 5 years ago
Would NEVER recommend MCE as they will not pay out they will find any little excuse not to pay out and high rates this as to be the worst insurance company ever please avoid
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Posted 5 years ago
Good job but the excess could come down a bit
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Posted 5 years ago
Very helpful answered all questions sorted very quickly very efficient.
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Posted 5 years ago
Would NEVER recommend MCE will not pay out they find any little excuse and charge high rates
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Posted 5 years ago
I had problems making the payment with my credit card, initially they were declining it, the some connection problems but MCE website never let me retrieve the quote to attempt the payment again (never could load the relevant quote) - each time I had to start from scratch making 6 attempts with the last one succesfully paid... it was annoying. The price though was mway lower than my previous provider's and a nice surprise was the ccove to ride other bikes not indicated on comparison site. In general, however I wasted a bit of time due to the glitches, I am happ with MCE saving me some money :)
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Posted 5 years ago
very helpful and professional customer service staff that dealt with my renewal and at a very good price could not ask for more I would not hesitate to recommand mce insurance to anybody or a friend.
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Posted 5 years ago
Simple, MCE Insurance is with out doubt, the best of the best.
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Posted 5 years ago
By far the most helpful customer service from a insurance firm yet (12 years). Got a discount without asking for one.👌
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Posted 5 years ago
Helpful, straightforward and the most cost effective option. Thanks.
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Posted 5 years ago
Good easy honest process. Nice customer service rep
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Posted 5 years ago
Great service do I’m all happy with MCE 😊😊
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Posted 5 years ago
Grate service and fast on sorting out easy all information easy to do
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Posted 5 years ago
Great service as usual at a realistic price thanks again for an easy to use web site with easy access to documents and information
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Posted 5 years ago
Good service and good price. Answered all my questions clearly and quickly. I didn’t need to make a claim but I’m sure you would also handle this well
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Posted 5 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews