MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

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“Great service”

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Posted 7 years ago

“Gave me all the add ons I wanted, at a discount for being a loyal customer”

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Posted 7 years ago

“My bike got stolen after 3 days of owning it. I bought it for £3500. After at least 4 - 5 months and numerous phone calls chasing the claim I finally got a payment through for £1399. In the meantime I have still had to pay MCE insurance for a bike I no longer had and now owe the finance company money as the payment is way to low to cover the remaining balance. I was told more than once my claim would be sorted within the week and they were short staffed and someone would call back. Which never happened. I have been very disappointed not only with the appallingly payment but also the delayed service.”

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Posted 7 years ago

“Craig Murray one of your employees went above and beyond offering every assistance during the renewal process. It's probably the best customer care I've experieinced from one employee and you should take great pride from his actions. Thanks Craig :-)”

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Posted 7 years ago

“Straight to the point.”

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Posted 7 years ago

“Painless online form. Easy to follow instructions. Will recommend.”

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Posted 7 years ago

“Polite. Happy with quote given”

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Posted 7 years ago

“from start to finish was dealt with professionally with no preasure.”

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Posted 7 years ago

“One gentleman in particular (aaron) was very helpful even when they were about to finish work.”

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Posted 7 years ago

“Renewed 7 weeks before renewal at motorcycle live and no documents. Phoned up 4 times to get correct documents. Wrong post code then wrong date had to explain to 4 different people to get it right.”

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Posted 7 years ago

“Takes to long to sort pestered with phone calls to take extra insurance”

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Posted 7 years ago

“Mainly the price for 2 bikes and with added free track day cover”

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Posted 7 years ago

“Plain and simple to take out a policy with no hassle what so ever, cheap prices compared to other insurance companies”

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Posted 7 years ago

“Clarity of extras, particularly utopian cover”

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Posted 7 years ago

“Rang up yesterday concerned with the whereabouts of my insurance contract, spoke to Kerry Redman who was very helpful and and promptly emailed them straight over for me. Thankyou”

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Posted 7 years ago

“good easy service staff very helpful”

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Posted 7 years ago

“Great to deal with”

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Posted 7 years ago

“had a few problems with the up load as it didn't work, so e-mailed them and every thing went ok + sorted a problem out over the phone, very good service 10 out of 10.”

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Posted 7 years ago

“Prompt and efficient service from the operator and better than satisfactory outcome”

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Posted 7 years ago

“The lady (Rachel) who I spoke to today was fantastic. My husband and I also spoke to her Friday 13 January regarding the policy document which had been emailed to me as there were a number of anomalies and she promised to call us back within 48 hours after making enquiries. Rachel did exactly what she said she would and in the timescale promised. She explained everything clearly and unlike some call handlers, gave a first class impression. I am delighted to have chosen MCE and MCE has already demonstrated that is far more professional than the company I was using previously. Thank you very much Stewart Effendi”

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Posted 7 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews