MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,335 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT RECOMMEND MCE!!!!!!! APPALLING SERVICE! My car got hit on the 7th of JUNE, today is the 25th of JULY! I still have not received a solution to my case. Sent them everything they needed and requested, NO FOLLOW UP whatsoever! Was on the phone to Accident Support team for 59 minutes to try and get a replacement car, but the outcome of that phone call was they were not able to give that support...... Tried using online chat. Another useless system, they just told me to call them, always placed on long hold and paying expensive charges!”

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Posted 5 years ago

“Fast on-line application, fast quote, fast payment and sign up. All docs delivered electronically. Also cheapest quote from reputable company. (£600 cheaper than Aviva thro A Plan insurance, so do shop around 😉 ) 🏍🏍🏍🏍🏍 (thats 5 bike stars!)”

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Posted 5 years ago

“Absolutely brilliant help me with everything thank you five star service”

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Posted 5 years ago

“Easy to arrange and very competitive on price. Service always good .”

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Posted 5 years ago

“Found you on a comparison site. Price was right for me, filled forms on line and had documentation within the hour. No hassle and convenient. Excellent.”

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Posted 5 years ago

“Really easy online process, fair price for the cover and breakdown cover and documents sent immediately. Good experience for me. Thanks.”

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Posted 5 years ago

“Disappointed by the scale of insurance increases since last year on a multi-bike policy. Generally great service and good in comparison to the competition that I checked out.”

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Posted 5 years ago

“After being with mce for a year, the renewal for my insurance went down from £126 a month to £24 a month. If you ask me, that is a sweet deal :D Thank you mce.”

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Posted 5 years ago

“Great price with no hassle. Would recommend to anybody. Thanks”

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Posted 5 years ago

“Competitive prices with extras included compared to other providers. Good helpful customer service advice given even though I purchased it online. Thank you.”

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Posted 5 years ago

“Best price that I could find for a third party, fire and theft insurance.”

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Posted 5 years ago

“excellent service”

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Posted 5 years ago

“Had an e-mail to say policy was due for renewal, contacted them, asking for price. No one bothered to call or email and i then get an email telling me my insurance had lapsed. Had to ring up and renew thus not giving me a chance to compare prices.”

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Posted 5 years ago

“Well stupidly I didn't check the policy when it was issued BUT I have just seen that it was issued as (Use for social, domestic and pleasure purposes. EXCLUDES journeys between home and normal place of business) I specifically asked for all three when speaking with the call handler. Plus trying to contact MCE is a nightmare, always please hold. Trying to correct this and find out if I have European cover....why oh why do we have this problem with insurances :( :(”

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Posted 5 years ago

“MCE dealt with my renewal quick and easy. They keep me updated on any changes and never hard to reach. Thank you!”

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Posted 5 years ago

“Very good value insurance premium for my 1st time owning a motorbike, but excess is a lot higher than most other companies (but if I stay riding safe then the excess shouldn't be a problem). Very easy to set up on the internet and finalize over the phone.”

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Posted 5 years ago

“Easy to organise on line and make payment, great value for the cover and all the extras included”

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Posted 5 years ago

“Very helpful in setting up new policy after having a 3year break.”

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Posted 5 years ago

“Always give the best quotes”

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Posted 5 years ago

“Issued insurance via broker for VIN only insurance which was then cancelled due to the fact they 'don't provide it' despite it being one of their adversed policies.”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,335 reviews