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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
Company Reviews Questions Metrics
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
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Mark Hoof
Verified Reviewer
“Only gave 1 star because I HAD to to leave a review. Ongoing claim,(over two months now). Settlement offer accepted 6 weeks ago, despite being told payment within a couple of weeks on website. Kit cover, top to toe, despite being paid for on the same policy at the same time, I am now told is a separate claim! Good luck to anyone who has to make a claim, you'll have your work cut out and lots of obstacles put in your way. Be interested to see if this ends up on review page. Don't do it!????”
Helpful Report
Posted 8 years ago
Philip
Verified Buyer
“all very good and helpfull”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Bernard
Verified Reviewer
“Paid insurance by monthly payments by way off MCE repeatedly using my direct debit card, The problem came when my card was misplaced, in the time of trying to replace the card MCE issued a default Charge notice of £30 for a £19.75 direct debit within 12hrs of payment due. MCE would not except the payment for the £19.75 without paying the £30 default charge. THEN CANCELLED MY INSURANCE WITH 3 MONTHS REMAINING. Taking my complaint to ombudsman. B. Campbell”
Helpful Report
Posted 8 years ago
Michael
Verified Buyer
“Really great motorbike insurers, tops”
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(Motorbike Insurance) - Posted 8 years ago
Anonymous
Verified Buyer
“On going claim, they don't do anything..”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Phillip
Verified Buyer
“Overall a good insurance provider, I would recommend to others and will renew my policy. Many thanks.”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Ken
Verified Reviewer
“Good if you never have to claim. Hit by uninsured driver. took four days to collect bike, further week to assess write off. 125 for 5 days to replace a 600. Fzr, only if you are at home during work hours to receive it. Two months and counting after the settlement offer and still no sign of payment. 30 to 40 minutes on hold each time I phone, it then always sounds like they are playing about fading in and out their voice. AVOID!”
Helpful Report
Posted 8 years ago
Moklisur
Verified Buyer
“Having been with same provider for last three year, it's not hard to renew a insurance,just fill up form online, get the quote. Life has been easier. Thank u”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Adam
Verified Buyer
“Couldn't ask for more, very reasonable prices and staff friendly and helpful.”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Anonymous
Verified Buyer
“I found my insurance company very good and hoping to see with them when my year is up”
Helpful Report
(Car Insurance) - Posted 8 years ago
Gary
Verified Buyer
“wont be going back with them had to pay a fee just to change my bike”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Mark
Verified Buyer
“My bike was damaged by another motorist who admitted liability yet mce couldn't be bothered to help me as I was only 3rd party fire and theft so past me on to a solicitor who I have only just been able to get hold of after a month.”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Deniz Kaan
Verified Buyer
“BollockS!!!”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Anonymous
Verified Buyer
“All forme”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Mounir
Verified Buyer
“Can't wait for this cover to finish, bought comprehensive just to find out at the end ( after I start receiving calls from the insurer offering lower excess if paying extra fee) that my excess cost more than £700 which means I have to pay the first £700 when making a claim, felt cheated. Look for execess cost when buying from this insurer”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Bryan Turnet
Verified Reviewer
“Why is there not a minus score for star rating? MCE deserve the lowest possible rating and boy do they deserve it. Poor poor service. Zero comnunication. Promises of call backs that never happen. Lies about settlement. Fact. Unreasonable time scales. 3 months and still no closer to getting paid out. ( no third party to slow things down). Supervisor/ Manager never available. Premium rate claim line. Helmet and leather cover absolute joke, £300 max with extra £100 excess. Insure a 1000cc bike and get a 125 cc courtesy bike for a week max only after write off is decided. Promise of two independant assessors and only one associated assessor with no report available to customer. Worst ins. co ever. Never again. LEARN BY MY MISTAKE”
Helpful Report
Posted 8 years ago
Darren
Verified Buyer
“Sound insurer”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Anonymous
Verified Buyer
“Easy to use and good prices.”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Alan
Verified Buyer
“very good policy, cheapest found without any problems”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Peter
Verified Buyer
“not impressed with amendment charges they tried to charge of forty pounds to make addition to policy , very unlikely to to re insure with them next April 2016 , i have been buying vehicle insurance for nearly 50 yrs and never been treated like this before. Peter J Bell”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews
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