MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,335 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Write Your review

Tell us how MCE Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called to renew my policy, always been easy but this time what went wrong! It’s clear to say that your call centre team appears to have been outsourced, to individuals who do not understand English, so when saying I want to renew being met with you want to make an accident claim was surprising. 4 calls later due to long waits, being cut off etc, eventually got a coherent person who was great and renewed!! Poor rating is for the other handlers who were just not capable, became obstructive, then rude, one saying you don’t have to take insurance, that what you get. Come on MCE, I know you can do better.”

Helpful Report

Posted 3 years ago

“Great service and very easy to sort out. Much appreciated”

Helpful Report

Posted 3 years ago

“A great service and much cheaper thannn by other providers”

Helpful Report

Posted 3 years ago

“Quick and easy to use”

Helpful Report

Posted 3 years ago

“First class service. Easy to apply for and excellent value. Would recommend.”

Helpful Report

Posted 3 years ago

“MCE always makes daddy happy especially on price saved over £200 quality product for the mature gentleman rider”

Helpful Report

Posted 3 years ago

“Arranging renewal was easy and customer service was excellent. The major problem that MCE need to address is the last two years I've had to make numerous phone calls to get them to put insurance details on government insurance website.”

Helpful Report

Posted 3 years ago

“MCE's team seems to be very ethical, driven, and committed. So far, very good.”

Helpful Report

Posted 3 years ago

“Went on your own web page and paid £131.Then a few minutes later I had an email from you offering the same policy for £124??????”

Helpful Report

Posted 3 years ago

“Brilliant customer service, easy to use, not hard work to deal with, and great prices! this is my second year with MCE and I recommend to everyone looking for motorcycle insurance, never had any issues, spot on.”

Helpful Report

Posted 3 years ago

“It was very easy a bit expensive but its ok”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“It took several calls over 3 days to get through to the renewals team. The system just kept me waiting with no indication of where I was in the queue or how long I would be waiting. The person I did eventually speak to had technical difficulties with the computer, so put me on hold, and the line went dead! When I called back 5 minutes later, the renewal price had gone up! I was told that 'that's what happens' and there was nothing that they could do about it. Not a great experience.”

Helpful Report

Posted 3 years ago

“2nd year with mce now ,all pretty easy to sort and cover arranged within minutes,also alot cheaper than the others ,great service to be honest cant fault them”

Helpful Report

Posted 3 years ago

“Good price for good cover and easily arranged. Perfect.”

Helpful Report

Posted 3 years ago

“Very reasonable price 👍 Straight forward talking Good all round”

Helpful Report

Posted 3 years ago

“Very easy to navigate the website and renew my policy..very smooth transaction..10/10👌”

Helpful Report

Posted 3 years ago

“MCE are fantastic to do business with they was the Lowest price of all the companies, and it was so simple to sort it out it was all sorted in 10 min, brilliant customer service, I would recommend MCE to you all brilliant service.”

Helpful Report

Posted 3 years ago

“Will always use for my insurance, Never have any problems compared to other companies,, customers service are always there to help”

Helpful Report

Posted 3 years ago

“The excess is very high, i take the chance to save some money on the premium, many irelevant questions demanded on application, what difference dose it make if i am married for instance, none of your dam business but you insist on knowing this. Why?”

Helpful Report

Posted 3 years ago

MCE Insurance is rated 4.0 based on 5,335 reviews