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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Half the price of my regular insurance company
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Posted 5 years ago
Thanks it was quick and easy
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Posted 5 years ago
Efficient service
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Posted 5 years ago
Happy with service and price i just want to ride my bike...insuring with mce is the most competitive around by a country mile....happy bloody right i am.....4 year with mce
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Posted 5 years ago
Easy to use website, but as with everything needs to be cheeper
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Posted 5 years ago
The operator was very helpful very clear and easy to understand. All in all good but I think £600 excess is still to much.
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Posted 5 years ago
Very friendly
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Posted 5 years ago
The final price was almost double the initial quote from a comparison site. The agent attributed this to such sites only giving a rough guide. If so, MCE should correct this. Furthermore, though this was a renewal the agent said he could not gain access to my details, obliging me to provide them at length. Interestingly he had no difficulty finding them for a separate discussion of an outstanding claim. MCE has been extremely dilatory in informing me of this claim's progress, and the main reason for re-signing with them is that the claim remains unsettled. Had it been possible not to award stars I would not have done.
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Posted 5 years ago
Excellent value for money 👍
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Posted 5 years ago
Zac was very helpful explaining why the policy was a different price to my original quote and put a great effort into getting the right policy for me.
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Posted 5 years ago
Very helpful & polite good price.. thanks
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Posted 5 years ago
As this was a renewal it wasn’t the cheapest quote around. However after speaking to somebody on the phone about the price they managed to reduce the cost of the policy by £50 instantly. Shame you have to ask at all really. Why can’t they give you lowest price at the start. Have been insured with them for 3 years previous but shall be going somewhere else next time as this does my head in!!!
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Posted 5 years ago
Very good
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Posted 5 years ago
Used go compare to find not only reasonably priced insurance cover for my Indian Scout Bobber but a cover that met my requirements, MCE were not the cheapest quote to insure my bike but offered the cover that I required at the best price. I required breakdown cover, legal cover etc and the policy chosen had all of that and more at a really good premium. I bought the cover online and checked my documents as soon as the e-mail arrived, although I had filled in details of an accident in a my car, not bike on go compare this wasn’t on the policy documents, I had insured with MCE the previous year also and they had record of the accident. I called the telephone number provided (not free phone) and waited a long period of time (most irritating part), before I got to speak to an advisor who was polite and professional and had it sorted in no time. I have scored MCE four stars as I believe they offer the best policy for bikers at a good premium, I felt that the information should have been transferred from the go compare website correctly or picked up from the previous year and that the wait for customer services to answer was far to long and at a price and this is the only reason that I did not give MCE a five star review.
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Posted 5 years ago
Excellent service and very professional staff. Thanks.
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Posted 5 years ago
Really disappointed with my renewal. Paying £20 a month more than last year without using a single service. Forced to pay as I need the bike for work. Cant wait to be rid of it soon now.
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Posted 5 years ago
Have just renewed for the 3rd year, very easy, customer service helpful and straightforward, highly recommended! :-)
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Posted 5 years ago
Very easy on line service to use, no fuss, simple and quick. Very competitive prices and good extras included in insurance package. Highly recommend.
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Posted 5 years ago
I was very disappointed after being a loyal customer to mce that every year now, my insurance goes up. Also the advisor I spoke to couldn't understand my that when my new policy started. I would take my Nike from the old address where it is still kept, to my new address. This caused a bit of agro and resulted in my policy starting early.
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Posted 5 years ago
Too good service very professional customer service Good staff Good customer service I tried to make customer service 5 stars but it can’t be mark i don’t know why
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Posted 5 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews