MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

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“Great competitive price and covers everything I need and easy to buy. hopefully never need it but I'm sure it'll be just as easy claiming if the need arises”

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Posted 3 years ago

“Really happy with my experience getting the best possible deal for the Harley Davidson 48 ,great price, great hassle free transaction and really easy and quick,well done MCE”

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Posted 3 years ago

“Value for money you choose the cover that suites you, and your pocket.”

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Posted 3 years ago

“Very nice site and helpful happy to be a part thanks”

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Posted 3 years ago

“Best value i could get.”

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Posted 3 years ago

“Good price”

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Posted 3 years ago

“Very good service been using MCE for 3 years now on the same bike. Never had any issues”

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Posted 3 years ago

“Competitive rates, friendly staff, very easy to re- new my policy”

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Posted 3 years ago

“First. you use call centres witch are very unhelpful Second. you get even different phone numbers to call you but at the end you get the same call line as each other Therd. each time I did get through to talk to some one regarding an issue with my policy no one wanted to help just past me on to another phone number again queuing to get the same measage from the next operator, Thorth. A rediculas time waiting in ques to talk to an operator Do really you are lucky to get three stars as I have other issues with your service.”

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Posted 3 years ago

“Very professional and excellent service would recommend”

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Posted 3 years ago

“very friendly & efficient service.”

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Posted 3 years ago

“Nice lady on the phone. All my details renewed and a small hickcup sorted.”

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Posted 3 years ago

“Very straightforward to renew ,my only complaint is the time I spent waiting for a human voice,total call time was in excess of 29 minutes”

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Posted 3 years ago

“Iv used been with this insurance company before. Easy straight forward online service”

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Posted 3 years ago

“To renew an existing policy with no changes had to wait over 10 minutes for phone to be answered and then the same old questions as last year which take ages. Nothing has changed. I accept the quote provided. Why can’t I just pay on line?”

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Posted 3 years ago

“The call centre person I spoke with didn't know what she was doing. My questions were met with silence while she hunted for an answer. An easy renewal took ages while she asked me the exact same questions completed on last year's policy. It seemed as she didn't have this in front of her. I'm very happy with the policy schedule, cover and its value for money, but MCE should employ better staff.”

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Posted 3 years ago

“Really easy to get insurance with MCE.”

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Posted 3 years ago

“Called to renew my policy, always been easy but this time what went wrong! It’s clear to say that your call centre team appears to have been outsourced, to individuals who do not understand English, so when saying I want to renew being met with you want to make an accident claim was surprising. 4 calls later due to long waits, being cut off etc, eventually got a coherent person who was great and renewed!! Poor rating is for the other handlers who were just not capable, became obstructive, then rude, one saying you don’t have to take insurance, that what you get. Come on MCE, I know you can do better.”

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Posted 3 years ago

“Great service and very easy to sort out. Much appreciated”

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Posted 3 years ago

“A great service and much cheaper thannn by other providers”

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Posted 3 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews