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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Customer care very little to none still have a claim that was paid in full but on database its a fault claim since 2019 i have phoned emailed and hit a brick wall at every turn Things appear to be moving since ombudsman and lawyer who settled claim have been contacted by myself shame things had to become confrontational
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Posted 3 years ago
Highly unrecommended. Unprofessional staff and managers are to ‘busy’ to talk to you
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Posted 3 years ago
Very pleased with the quick efficient service provided on the phone. Pleased with the reduced quote for renewal & the many bonus extras provided with the cover.
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Posted 3 years ago
My renewal amount was 21% higher and when I enquired I didn't receive a proper answer as to why and I certainly did not receive any prior notice of such an increase. I'm not impressed.
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Posted 3 years ago
it is a serious insurance and the staff is very kind with a very good experience!
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Posted 3 years ago
Failed to provide information when needed, leading to new policy being invalidated after payment
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Posted 3 years ago
Customer service was a joke and live chat
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Posted 3 years ago
How is it possible that the renewal of the insurance policy cannot be paid online? In 2021 ??? Only through the telephone service where I am supposed to give my card details to a stranger on the other side of the phone It would be better if they improved the payment services Develop is 2021
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Posted 3 years ago
We where insurance by this company, there's bad, and then there's 1000 levels down and there is this company. For a little over a hundred pounds they have restlessly hounded us for 6 years, take us to court and still continues to add interest. The money is not even owned. It is really bad, the worst company in the history of insurance companies, avoid at all costs.
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Posted 3 years ago
Everything ok
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Posted 3 years ago
MCE have high excess rates and very high cancellation fee's. They were quite rude and 'smug' in offering this information to me. Their prices may seem competitive, but come accident time or cancellation time, you will be STUNG! There are more transparrent companies out there, and plenty of them. If you have any sense, you will avoid MCE at all costs!!
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Posted 3 years ago
Had to wait a long time on the phone before the getting through almost a gave up
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Posted 3 years ago
Friendly staff, good service 👍
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Posted 3 years ago
Quick easy online service and a very competitive price compared to other insurance providers.
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Posted 3 years ago
would avoid at all costs the company is a con
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Posted 3 years ago
Absolutely amazing these guys are! I’ve always had fair prices and they have never messed me about! Top ratings 😁
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Posted 3 years ago
very good quote and great service
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Posted 3 years ago
Very nice company
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Posted 3 years ago
Spoke to a really nice helpful guy in customer services who was very good. Not happy to have to do everything online as I couldn't get a new policy by talking to someone over the phone.
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Posted 3 years ago
Got a great deal on my insurance and with extras included, will def use again. Was a lot cheaper than Bennett’s and carol nash 👍🏻
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Posted 3 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews