MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,334 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,334 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience was that I had a policy that was due to renew in three weeks time. At the same time, I was changing my bike to a new one. To cut a very long and frustrating story short, I started a new policy after my old one expired. The reason, you were going to charge me £72 to change details for three weeks or £90 to cancel the three weeks left. I think this pricing is daylight robbery. I would not expect a refund for three weeks cancellation but I would not expect to pay £72 to cancel three weeks of policy. Not a good way to attract new business. On a good note, the new policy I took out was competitive but I have to wait for my new bike a further three weeks which made me change my plan ahead. I have a further week or so wait for my policy to start so I can get my new bike on the road. I did live chat but was told I would have to do it on line. I went around in a few circles on line to try and achieve my goal but had to give up to save my sanity.”

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Posted 1 year ago

“A soulless online experience but easily done without fuss”

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Posted 1 year ago

“Excellent service will fully recommend”

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Posted 1 year ago

“I have recently renewed my bike insurance with not fuss at all, a good renewal price and easy platform to update and finalise. Downloaded my policy and printed (old school) and all very easy, even for me.”

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Posted 1 year ago

“I had an insurance for 10 days only and you charged me for all the months with no refund this is like stealing money from the customers”

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Posted 1 year ago

“Very easy to use and the cheapest insurance by far.”

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Posted 1 year ago

“Motorcycle 🏍️”

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Posted 1 year ago

“Good company been with for years but I don’t like not being able to talk to a advisor everything is going automated and it really impacts my cost a advisor can search competitive prices not everyone has great I.T skills.When up for renewal a advisor can search out a good deal for you on a new policy.”

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Posted 1 year ago

“top job no drama no fuss”

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Posted 1 year ago

“Good all round service delivery”

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Posted 1 year ago

“Nothing but daylight robbery”

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Posted 1 year ago

“MCE is one of the best I've had in 40 years of biking keeping me informed not just taking my money like most insurance company's so we done 👌”

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Posted 1 year ago

“Only one thing to say. Well done MCE !!!”

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Posted 1 year ago

“I HAVE ALREADY TAKEN MY INSURANCE OUT WITH YOU, AND YOU GIVE ME A QUOTE THAT IS CHEAPER THAN WHAT I PAID AND YOU KEEP SENDING EMAILS”

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Posted 1 year ago

“Excellent I fully recommend this company thank you.”

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Posted 1 year ago

“Very good customer service and extremely helpful”

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Posted 1 year ago

“Missed my renewal. This made life difficult as all documents from old policy were no longer on portal, so a phone call it was.. looked up the number on the net, called the number, told me number wasn't used call blar blar, £8 that cost. Then received a message telling me MCE's number is blar blar, £3 that cost to receive (didn't even know text could do that) took a policy out with MCE before i noticed the charges on my phone. gutted. when i cast my mind back, i also had a £17 phone call to MCE 5 years ago when i made changes to my policy. There's just no need. No problems with the policy.”

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Posted 1 year ago

“I’m paying more then double on my insurance then last year this is abit crazy”

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Posted 1 year ago

“Most competitive quote given, stress free and easy to navigate website.”

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Posted 1 year ago

“fantastic products not the cheapest but alot more add ons for the price excellent staff aswell”

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Posted 1 year ago

MCE Insurance is rated 4.0 based on 5,334 reviews