Login
Start Free Trial Are you a business?? Click Here

MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

Write Your review

Ive been with mce for around 3 years now, I'm happy with the cover and usually happy with the customer service. However, I phoned to renew my policy and the woman who I spoke to kept huffing and puffing after every answer I gave, added an accident that was over 5 years old and just generally didn't sound like she wanted to be there anymore. And to add insult to injury, gave me an expensive quote. So I ended up doing a fresh quote by myself and got it for over 100 cheaper...
Helpful Report
Posted 7 years ago
my husbands motorbike insurance was done quickly and easily over the phone thankyou mce
Helpful Report
Posted 7 years ago
Straight forward renewel. Could have not ben easier.
Helpful Report
Posted 7 years ago
Price and speed of response
Helpful Report
Posted 7 years ago
Hi it was very easy to get sorted.
Helpful Report
Posted 7 years ago
Good price easy to apply
Helpful Report
Posted 7 years ago
Your insurance excess is frankly ridiculous. I have 11 NCD and have been riding for 27 years. My CBR1100XXW Super Blackbird is worth £1500 and the excess is £850 on a fully comp policy. I then spent 1 hour messing about on hold to get through the call centre. Yes...I bought the insurance - it is a multi bike policy as I am insuring a R6 too - but just don't feel like it is a fair deal. And then I asked the advisor to send me information about MCE and BSB and the offers that customers get to get into the paddock and so. He sent nothing. So, lots of la la about customer service and MCE being the bikers friend. Not so.
Helpful Report
Posted 7 years ago
How i was spoken by the mce operator
Helpful Report
Posted 7 years ago
I think they were a little bit on the pricey side for me, but nonetheless cannot fault their friendly staff and excellent correspondence.
Helpful Report
Posted 7 years ago
Hard to talk to the person, so much background noise. Everything is rushed through. Never got the feeling that anyone at MCE knows anything about bikes or bikers.
Helpful Report
Posted 7 years ago
Reasonable price and lots of add ons come with the insurance.
Helpful Report
Posted 7 years ago
Took out insurance by phone the person i spoke to could not have been more helpful.
Helpful Report
Posted 7 years ago
The main thing great company to be with,
Helpful Report
Posted 7 years ago
I was attended to by Dale. Superb understanding and very personable. The best experience I've had in acquiring insurance for my scooter. Unhesiatantly will use your services again. Congratulations to the company. You have obviously instilled a professional and friendly culture into your business dealings Many thanks Kevin ofarrellkevin@hotmail.com
Helpful Report
Posted 7 years ago
Well, first off you didn't do as well with quotes. But more importantly than that, you shared my email address with a third party. I don't know who bauermedia are, and I don't care either. What I do know is that, being a proper software engineer, I can turn this email address OFF without affecting my legitimate correspondents. I will also pass on the fact that MCN make themselves a real pain in the butt, do not provide competitive quotes SO BEST BE AVOIDED.
Helpful Report
Posted 7 years ago
Good customer service; reasonable prices
Helpful Report
Posted 7 years ago
Poor software led to incorrect information and my premium being raised. When i then wanted to cancel charges were applied so stuck with it. Never againp
Helpful Report
Posted 7 years ago
The advisor I spoke with was completely uninterested in me as a customer and I felt it was a hard sell rather than a partnership.
Helpful Report
Posted 7 years ago
Easy to set up policy
Helpful Report
Posted 7 years ago
ME are the country's best bike insurance company because they understand people modify their bikes and still quote cheaper than anyone for excellent cover, 5 star.
Helpful Report
Posted 7 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews