MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,335 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Write Your review

Tell us how MCE Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great price and excellent cover with good information l provided by the service team”

Helpful Report

Posted 7 years ago

“I felt like I was just being milked. Got a quote online which was reasonable. That didn't go through for some reason and when I called, the salesman just kept warning me it wouldn't be the same as online. When I asked exactly why as all my details where the same he said the "yzf R6 and the yzf-R6" where different bikes and it cost an extra £500 when I refused on the basis it sounded like Bullshit he put me on hold for a few minutes and managed to get it for £200 cheaper but still was £300 over what had been quoted online. He kept mentioning they where the only ones who would insure me so It felt like they was just getting what they can. I understand it's business but if I get the same treatment on my renewal I'd rather sell the lot and go back to driving. The excuse about the dash being before the r6 is complete rubbish I've done research online. I've paid it now so this is just a rant but I feel abit mugged off if I'm honest.”

Helpful Report

Posted 7 years ago

“Ive been with mce for around 3 years now, I'm happy with the cover and usually happy with the customer service. However, I phoned to renew my policy and the woman who I spoke to kept huffing and puffing after every answer I gave, added an accident that was over 5 years old and just generally didn't sound like she wanted to be there anymore. And to add insult to injury, gave me an expensive quote. So I ended up doing a fresh quote by myself and got it for over 100 cheaper...”

Helpful Report

Posted 7 years ago

“my husbands motorbike insurance was done quickly and easily over the phone thankyou mce”

Helpful Report

Posted 7 years ago

“Straight forward renewel. Could have not ben easier.”

Helpful Report

Posted 7 years ago

“Price and speed of response”

Helpful Report

Posted 7 years ago

“Hi it was very easy to get sorted.”

Helpful Report

Posted 7 years ago

“Good price easy to apply”

Helpful Report

Posted 7 years ago

“Your insurance excess is frankly ridiculous. I have 11 NCD and have been riding for 27 years. My CBR1100XXW Super Blackbird is worth £1500 and the excess is £850 on a fully comp policy. I then spent 1 hour messing about on hold to get through the call centre. Yes...I bought the insurance - it is a multi bike policy as I am insuring a R6 too - but just don't feel like it is a fair deal. And then I asked the advisor to send me information about MCE and BSB and the offers that customers get to get into the paddock and so. He sent nothing. So, lots of la la about customer service and MCE being the bikers friend. Not so.”

Helpful Report

Posted 7 years ago

“How i was spoken by the mce operator”

Helpful Report

Posted 7 years ago

“I think they were a little bit on the pricey side for me, but nonetheless cannot fault their friendly staff and excellent correspondence.”

Helpful Report

Posted 7 years ago

“Hard to talk to the person, so much background noise. Everything is rushed through. Never got the feeling that anyone at MCE knows anything about bikes or bikers.”

Helpful Report

Posted 7 years ago

“Reasonable price and lots of add ons come with the insurance.”

Helpful Report

Posted 7 years ago

“Took out insurance by phone the person i spoke to could not have been more helpful.”

Helpful Report

Posted 7 years ago

“The main thing great company to be with,”

Helpful Report

Posted 7 years ago

“I was attended to by Dale. Superb understanding and very personable. The best experience I've had in acquiring insurance for my scooter. Unhesiatantly will use your services again. Congratulations to the company. You have obviously instilled a professional and friendly culture into your business dealings Many thanks Kevin ofarrellkevin@hotmail.com”

Helpful Report

Posted 7 years ago

“Well, first off you didn't do as well with quotes. But more importantly than that, you shared my email address with a third party. I don't know who bauermedia are, and I don't care either. What I do know is that, being a proper software engineer, I can turn this email address OFF without affecting my legitimate correspondents. I will also pass on the fact that MCN make themselves a real pain in the butt, do not provide competitive quotes SO BEST BE AVOIDED.”

Helpful Report

Posted 7 years ago

“Good customer service; reasonable prices”

Helpful Report

Posted 7 years ago

“Poor software led to incorrect information and my premium being raised. When i then wanted to cancel charges were applied so stuck with it. Never againp”

Helpful Report

Posted 7 years ago

“The advisor I spoke with was completely uninterested in me as a customer and I felt it was a hard sell rather than a partnership.”

Helpful Report

Posted 7 years ago

MCE Insurance is rated 4.0 based on 5,335 reviews