MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,334 Reviews

73 %

of reviewers recommend MCE Insurance

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Metrics

4.0

Based on 5,334 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service this will ne my 2nd insurance for mce meny thanks”

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Posted 1 year ago

“Hi, my policy is due to start later this month. I’ve had to get hold of support once in the meantime and so far I’ve had a great experience. Will definitely be posting another review if this is to change in the future.”

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Posted 1 year ago

“Very competitive policy price”

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Posted 1 year ago

“MCE insurance my foot they are unregulated scam broker and nearly got me in so deep I couldn't get out. I was losing money faster than imaginable, but thankfully RESUC .ORG were able to come to my rescue I got my losses If you're reading this and considering opening an account with this firm, do yourself a favour and read the reviews first - I couldn't have imagined the consequences without reading. Resuc org I’m highly indebted for the success rate”

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Posted 1 year ago

“DO NOT USE MCE. Bunch of money grabbing #####. Had a 12 month policy with them, canceled it at six months and they said I had no money being refunded. The amount to cancel was exactly the amount that was left on the account even though during the cancellation on the site stated that I wouldn't be charged for it. AVOID AT COST.”

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Posted 1 year ago

“The renewal process was a chore and getting through on the phone took 50 minutes....a great deal of time for what should have been a simple renewal. When I finally managed to speak to someone who knew what they were doing, they were helpful and we managed to get things sorted.”

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Posted 1 year ago

“Y send me txt to renew when I paid use 82 on the 25.1.23 can u please tell me today ?”

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Posted 1 year ago

“£3500 for a speed triple. Only took it out as they are the only company to offer me a quote cos obviously 23 year olds don't know how to ride a bike”

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Posted 1 year ago

“Can't carry pilion passengers on a super sport? I have 10 yrs no claims could make some exceptions”

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Posted 1 year ago

“Expensive, well above competitors. Always disappointing when you have to go through a comparison website and find a better deal.”

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Posted 1 year ago

“The portal would not open when trying to renew my policy. A very frustrating and disappointing experience this year”

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Posted 1 year ago

“Logon nightmare, system did not accept my E Mail address. The same one you sent this message via.”

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Posted 1 year ago

“Information we'll laid out and accessible,on line easy to navigate”

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Posted 1 year ago

“Extremely happy with customer service desk, polite and informative, only issue was excess is higher than competitors, been with mce many years”

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Posted 1 year ago

“Polite staff, fair price.”

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Posted 1 year ago

“I just had an extremely frustrating experience trying to clarify points of my renewal policy. Logged onto the portal which gave few options. Tried through this to message the team, this didn't work. Called the number and selected the option 'issues with portal' to then be told by the call taker to log on to my portal, which I was. Unfortunately I found the call taker very difficult to understand and she kept asking me to do what I'd already done. After going around in circles for a while she then told me that i have to log into a new portal of which there was no mention of previously and no instruction. As well as that, my premium has gone up by around 30% Not a good experience this year, wouldn't recommend.”

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Posted 1 year ago

“My premium has gone up 30%, I couldn’t get into my portal as they had completed IT works that they did not advise anyone of that was blocking my entry , and I could neither get through on online chat when needed . When I did eventually get through , the assistance was very good . I used to put up with the bad service as they were quite cheap, however, now that this no longer seems to be the case, I’ll be shopping around for the next one.”

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Posted 1 year ago

“The price was good, but I think that the customer experience is absolutely horrific. I only use these because the price is usually better than elsewhere. I had a running with these, earlier last year. My motorbike was involved in an incident at work. I didn't want to involve my motorbike insurance, because macams was dealing with it. None the less, MCE ended up getting involved, the way that I was treat was awful. As with all insurance companies! We do it because we have to. Not because we want to converse with them. Another year, another hike in price.”

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Posted 1 year ago

“Could not renew online. Live Chat was useless. Took ages to renew on the phone. Almost gave up. Will be going with a different provider if not sorted by renewal time.”

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Posted 1 year ago

“The Renwal process was very time consuming for whatever reason I was unable to log into my account and it took a very long time to get the problem sorted over an hour on the phone.”

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Posted 1 year ago

MCE Insurance is rated 4.0 based on 5,334 reviews