MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Write Your review

Tell us how MCE Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worse company ever! They are clearly using stalling process on claims! Avoid and save yourselfs from the stress!”

Helpful Report

Posted 7 years ago

“The most UNORGANISED company we have EVER had to deal with! Non-Fault total loss claim took 3 months to confirm settlement, took a further month and a half to receive cheque for pay out after chasing and chasing! And we had to salvage the vehicle our self in which they said the salvage amount was £517.00 though we were unlikely to achieve it (Their words) So we took a loss on that after having to sell on the bike ourselves. Refused to pay the difference. Refused to pay the estimate they asked us to organise (transported bike there, storage etc. estimate itself) so we had to pay the garage ourselves. Still not received a refund for cancellation of the policy. Nobody has a clue on the phone or email and we did all the work and so much chasing to get OUR money. It was hard enough to get people on the phone and the phone was often put down before getting to speak to anyone because there was a wait on the line. Disgraceful, appalling, rude company. DO NOT USE! PLEASE! Still awaiting refund now. So disappointed.”

Helpful Report

Posted 7 years ago

“Customer service is diabolical, I had the rudest women on the phone. I insured my motorbike in March and haven't received any certification or confirmation that I had insured my vehicle. When I made multiple attempts to received this information I was hung up on or just blatantly ignored. The only way I made contact with them is when they called me to complete a customer service form. One star is me being nice.”

Helpful Report

Posted 7 years ago

“avoid like the plague. Will not pick up calls. Will not return calls. Will refuse to ackowledge any correspondence. If you do manage to speak to a staff member they often get the basic facts wrong. Not sure what type of outfit they are running, but I've never experienced a company as incompetent.”

Helpful Report

Posted 7 years ago

“still waiting for documents to be emailed!!!”

Helpful Report

Posted 7 years ago

“The telephone system is extremely annoying, As an MCE customer i don.t need to listen to some prat telling me i.m phoning the leading insurer i just want to talk business”

Helpful Report

Posted 7 years ago

“Great service as usual thanks, Gordon”

Helpful Report

Posted 7 years ago

“Very happy with the service I received off Martin. Best price and cover I could find. Very helpful thank you once again! He is a credit to your team”

Helpful Report

Posted 7 years ago

“Very happy with the service I received off Martin. Best price and cover I could find. Very helpful thank you once again! He is a credit to your team”

Helpful Report

Posted 7 years ago

“Love MCE Thanks to Sian Duignan, very good services very responsive and reliable thanks MCE CREDIT HER !!!!!!!”

Helpful Report

Posted 7 years ago

“Excellent cover and price,straight forward”

Helpful Report

Posted 7 years ago

“The service assistant asked me for the same ref number on 4 separate occasions , needs to pay attention to what he is told from the off , or possibly retraining would be better , has put me off going with MCE when I next need to insure .”

Helpful Report

Posted 7 years ago

“Quick, easy, direct no problems with payment set up all very straightforward.”

Helpful Report

Posted 7 years ago

“Im happy with the price 133£ for 1 year,cant blame.Others insurance 220 £ or more .”

Helpful Report

Posted 8 years ago

“The only thing that has made me happy in any way related to MCE is their reputation.”

Helpful Report

Posted 8 years ago

“Avoid very disappointed bought insurance for my bike for £500 a year after 5 and half month cancelled it as sold my bike they only refunded me £59!!! After taking 3 different cancellation fees of almost £200!! Day light robbery most companies has a small charge of around £50.”

Helpful Report

Posted 8 years ago

“Case handler completely clueless, nobody knows whats going on. They clearly use the stalling process into paying out. Considering they are meant to be a reputable company, i would not recommend them to anyone. Complete garbage.”

Helpful Report

Posted 8 years ago

“Had car insurance with them and cancelled after 3 months because they proved to be more expensive than others. The premium was over 8 months rather than 12 which made it very expensive. When cancelled there was no premium refund. Avoid this company, they are crooks.”

Helpful Report

Posted 8 years ago

“Awful customer service. I've been trying for months to get through to them to cancel my insurance and either no-one answers or I get told I'd be called back which I never was. Now they won't refund me the balance even though my bike was stolen so what were they insuring? Ridiculous. AVOID.”

Helpful Report

Posted 8 years ago

“Competeive price”

Helpful Report

Posted 8 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews