MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been insured with your company for 12 months, upon my renewal this year, some of the details were entered incorrectly by your operative. This subsequently took another 3 telephone calls by myself to get your mistake rectified. Finally an extremely efficient lady sorted it for me, she should get a bonus, she was great.”

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Posted 5 years ago

“great friendly helpfull will use again im sure”

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Posted 5 years ago

“Yes, MCE change the form what I see INSURANCE company’s”

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Posted 5 years ago

“Awesome service after difficulty working out best insurance available for my circumstances, very helpful on the phone which was much appreciated!Thanks”

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Posted 5 years ago

“Service good thanks”

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Posted 5 years ago

“You didn't do anything. I renewed my insurance online. Why are you asking me about customer service?”

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Posted 5 years ago

“Great value, minimum fuss, easy to get squared away.”

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Posted 5 years ago

“Good customer service, good price, with all cover. 👍👍 should be 6 stars.”

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Posted 5 years ago

“I was happy with my renewal after going on a comparison web site & getting the identical quote but with more than half a reduction in the excess. I renewed 2 weeks early but then received a daily email counting down the days to my renewal date which I couldn’t stop”

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Posted 5 years ago

“Great price great service.”

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Posted 5 years ago

“Great service and price, managed to meet a cheaper price they had quoted me online.”

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Posted 5 years ago

“Called MCE direct and they quoted much higher than Compare the Market for the same product (MCE 3rd party) No idea why and guy on the phone was pretty uninterested in working to lower my quote so bought through CTM. But happy enough with the product.”

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Posted 5 years ago

“Painful having to repeat ALL the information again if you have already done an online quote and phone up to ask for a multi-bike quote or other amendment requiring speaking to a human being. Also if you change the level of cover and you have to go through ALL the details again - made me want to just hang up several times. And the hold music is so annoying - now I know why customers spend so long on hold (see above). The sales assistant then states the system is running slow.....? My multi-bike quote was over £100 MORE than adding up the individual quotes on each bike - I've NEVER had that before......... THEN after a word with the underwriters I got an instant £100 discount.... Hmmm.....nice. It was still a bit more than the sum of MCE individual bike quotes..... I decided to go with it to avoid the pain of repeating ALL the details again with another insurer. Despite the compulsory excesses also being on the high side - also more than I've ever had before........ At the moment the only thing which stands out about MCE is they accept NCD upto 3 years old.”

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Posted 5 years ago

“Great service and price for my R1. A great improvement on previous years experience.”

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Posted 5 years ago

“Fantastic would definitely recommend”

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Posted 5 years ago

“Renewed my insurance on the phone. Operator was helpful, but a bit difficult to follow all the prepared compulsory statements they have to go through. In the end, glad to get off the phone. Cost went up this year, the usual when you don't shop around. Surprising really though as we have moved from an area akin to a war zone, to a very quiet area. Only difference is my scooter is in a shed overnight and not a brick garage, so that was the excuse. I will need to make sure I shop around next year.”

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Posted 5 years ago

“massive excess for only a small discount on comp insurance. This is absurd ... i have almost 20 years no claims and my bike is anchored to my house.. I would have thought I offer the lowest risk to any insurer. I can insure my car thats 3 times the value and parked on the street for less.”

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Posted 5 years ago

“Have insured with them 3 out of last 5 years and consistently best value around. Very quick and straightforward sign up. Documents promptly emailed. Never had to claim but if response is as good across the board I hope for no worries.”

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Posted 5 years ago

“It good price They all always good”

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Posted 5 years ago

“Easy service answered all questions and good feed back”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews