MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price is ok for my insurance, but avoid the 0844 phone numbers ,starts charging the minute your on hold . I tried to get through 4 times before it was answered. £ 23 out of pocket...”

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Posted 4 years ago

“Smooth, pleasant transaction Clear and precise process. Excellent.”

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Posted 4 years ago

“I spoke to Marc Jubb Who got me a good quote and replied to my emails quickly as well. But he was off when I wanted to insure my bike today so I spoke to a lovely lady sorted it out for me thank you MCE”

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Posted 4 years ago

“A smooth transition, no issues as yet, but just waiting for a reply from service team via email, an important error, but small and easily rectifiable.”

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Posted 4 years ago

“Good price and very helpful A1”

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Posted 4 years ago

“Great price, only problem I had were up loading copy of ncb and licence. But just emailed directly hoping this was good enough”

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Posted 4 years ago

“Price was the most competitive on the comparison site, customer service was pleasant and apparently efficient - however 4 days later I have yet to receive any confirming info. via email. Ironically receiving this survey request is the first subsequent contact. This aside however, I'm happy.”

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Posted 4 years ago

“I have used this insurance company a couple of times over the years and always found it to be easy to deal with and more than competitive on price. I personally would highly recommend using MCE to insure your motorcycle.”

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Posted 4 years ago

“Worse insurance company ever... Poor customer service. Everything is directed not towards the customer. No possibility of agreeing to terminate earlier, you will lost all you money... The initial insurance price is small, but in the end you will pay a lot. I really don’t recommend it.”

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Posted 4 years ago

“If you cancel your policy earlier, they don't get back your money. Legal mafia”

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Posted 4 years ago

“Insured my bike online, websites a bit clunky and when entering card details it timed out so had to enter details again and I then found it took payment twice. Spent best part of an hour waiting for someone to answer the phone to help me out. The spirit crushing recorded messages suggested live chat as an alternative which I tried whilst waiting on the phone but no-one replied and message told me to try again later. Still waiting for the refund of the double payment, will set Visa on them if I have to. Not a good experience so far, did far better same day insuring my other bike with Swinton.”

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Posted 4 years ago

“I was a customer and tried to renew online after 21:00 last week. all my details were the same but it had lapsed by 24hours. Been riding for over 30 years and never a claim or conviction. Wouldn't let me continue on line so had to phone them next day with the reference number (08400 number) when I got through the guy said I had to give him all the details again over the phone as the ref number was no good to him. He told me it was going to be £20 more than the online quote, I said why? he said because the month I bought my bike 10years ago was April on the online quote and I had said to him it was June over the phone. I told him to stick it and went elsewhere only to find I had an expensive 6 minuet phone call, BEWERE ITS AN 08400 PREMIUM NUMBER. Thats why they wanted me to phone”

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Posted 4 years ago

“excelant service.”

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Posted 4 years ago

“Avoid MCE at all cost. Because I have change my debit card and I thought they collect the insurance by direct debit like all decent businesses, they are trying to charge me over 110% penalty on a single payment, this is absolutely ridiculous. Customer service is also rude and unprofessional and act on a very unorganized manner. They live with charges that they extort from customers not from the insurance business. They are legal bullies! Do not buy anything from MCE Insurance no matter how cheap it is.”

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Posted 4 years ago

“Really pleased with the price and easy to purchase, that's why I keep with them”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“Had nothing but trouble trying to pay for my insurance online (failed about 3 times after having to fill in all of the details each time). And then when I rang, was on hold for 20 minutes before I decided to hang up. However, the online chat was answered instantly and a call back was arranged. Once I received the call and paid over the phone, the transaction went quickly and without any delays. Good price as well. Only marked down for all the fooking about I had to do in the first place, but the rest of the service was great.”

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Posted 4 years ago

“Great price for my motorbike insurance, and very easy to do, this is my third year now with MCE and I am very happy”

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Posted 4 years ago

“So happy with mce price wouldn't use any one else”

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Posted 4 years ago

“Easy process. Finding insurance for my electric moped was proving challenging. MCE covered it without issue. The only tricky bit was supplying driving license details, via the app. Took a bit of trial and error. Some clearer instructions would be useful. Price was not bad and coverage was as required. Overall, decent service.”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews