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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Representative was obviously following a fixed script, understandably necessary to cover legal requirements but somewhat impersonal. I also received no clear indication of how my documentation was to be delivered, just a promise that I would get an email. After two days I rang to enquire and only then was I given directions to the website.
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Posted 4 years ago
Once I got through to advisor, it was fine. One line couldn't deal with my questions. Not sure if I will use again as they appear expensive.
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Posted 4 years ago
Really easy to arrange cover, definitely would use again and would recommend to all
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Posted 4 years ago
Trouble free renewal with the minimum of fuss.
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Posted 4 years ago
All done on line nice and easy no problems. Thanks.
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Posted 4 years ago
Very helpful and friendly plus a good price,
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Posted 4 years ago
Price increase yet again, fobbed off as premium tax, hmm I can smell something very similar to bull s#$%, and the most annoying part of renewing, trying to get through on the phone, three attempts, 20 mins each time charged extra on top of my service provider charges, complete rip off !
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Posted 4 years ago
I rang up to discuss a quote i was given from go compare and had to wait 45 minutes to be answered by someone who obviously had no idea about my insurance querys. Then transfered me to sales and I was waiting for over 45mins and still didn't get through. So i tryed the online chat got straight through to joanne and explained everything then she just stoped replying. I was getting frustrated by this point then spoke to carlo on chat and he we good and arranged a call back. In the end the person i spoke to who i bought the insurance off was very good. The price of the insurance was cheap for good cover thats the only reason i persisted.
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Posted 4 years ago
Great help god price, I'm happy
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Posted 4 years ago
Great for free breakdown cover and driving other bikes, great policy !!!
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Posted 4 years ago
Exc price service and phoned me back top company
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Posted 4 years ago
very easy on line quote and great price. simple buy it now all done in a few mins
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Posted 4 years ago
Super easy process which began on a comparison site. Fast, effective and great value for money. Certificates arrived within minutes.
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Posted 4 years ago
Could not pay online as the site would not except any card then phoned to try and pay customer services person then kept me waiting on the phone for 10 minutes so put the phone down and insured my bikes with another insurance company.
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Posted 4 years ago
Straight forward online quote, insurance sorted out within minutes
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Posted 4 years ago
Quick and simple on line process and competitive price.
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Posted 4 years ago
Unable to pay online .had to speech directly and have not received confirmation of policy of any form
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Posted 4 years ago
Very pleased with the service I have received from MCE over the years. Customer service is great and fair prices. My only little grumble is the phone number to ring them is a premium rate number from a mobile so costs a fortune to phone and arrange insurance.
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Posted 4 years ago
Great quote and great customer service. I would recommend Thanks
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Posted 4 years ago
Booked thru MCN website forwarded on to MCE easy to navigate let’s you add extras no bother at all if the cover is good all the better excess bit high but initial cost good. Anyone reading review don’t waste your time with Hastings 19 days to tell me they couldn’t add my bike to my policy oh you fitted an exhaust No no no joke
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Posted 4 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews