Login
Start Free Trial Are you a business?? Click Here

MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

Write Your review

Due to a mix up in my online application I telephoned to clarify some details, couldnt get through so I emailed as was suggested online, the reply told me I had to telephone! I phoned and this resulted in a change to the details of the policy (which had not yet commenced) for which I was asked for an extortionate amount of money. I was very annoyed and decided to cancel the policy rather than pay, which of course meant a cancellation fee. Magically after waiting a few moments extra payments were found to be unnecessary, so I kept the policy. Not a happy bunny.
Helpful Report
Posted 7 years ago
Very easy and polite operater did not feel rushed or talked into somthing I didn't need thank you.
Helpful Report
Posted 7 years ago
Fantastic customer service excellent price easy to sort out no compelcated question very easy to sort out on line would recommend to friends and family ??????????
Helpful Report
Posted 7 years ago
good service
Helpful Report
Posted 7 years ago
Lots of cover - but excess a bit high!
Helpful Report
Posted 7 years ago
Eventually got a reasonably priced policy
Helpful Report
Posted 7 years ago
I have used MCE for a long period of time years and and am happy with the service we get. But I am not happy I have to pay to get a hard copy of the policy documentation or print and use all my ink. Also the music while waiting is torture why not have some Ed Sheran or light stuff its rubbish.
Helpful Report
Posted 7 years ago
Very easy and polite operater did not feel rushed or talked into somthing I didn't need thank you.
Helpful Report
Posted 7 years ago
Excellent service
Helpful Report
Posted 7 years ago
Excellent service
Helpful Report
Posted 7 years ago
Have good
Helpful Report
Posted 7 years ago
Excellent value for money and great customer service. Very helpful and friendly staff
Helpful Report
Posted 7 years ago
No hassle , good price and just what I wanted . Time will tell but first impressions were very great. J D Nicholson East Keswick . Leeds
Helpful Report
Posted 7 years ago
1. After many years with MCE the price went up by about 40%-45%. Expected an increase through some small changes but not by that amount for a valued customer!! 2. The young girl on the phone was "robotic" reading at 1 million words per second all that I could read on the T's & C's. She was totally and utterly boring with no personality, or charisma whatsoever. I did not feel like a valued customer at all. 3. Despite taking out cover for the next year - I SHALL NOT BE RENEWING WITH MCE next year!!!!!!!!!!!!!!
Helpful Report
Posted 7 years ago
This is the 3rd year I have had my insurance with MCE and always had a great service at a great price.
Helpful Report
Posted 7 years ago
best quote by far
Helpful Report
Posted 7 years ago
Sorted me out quickly & easily
Helpful Report
Posted 7 years ago
I required ins for my Triumph America, the site was easy to navigate and the price very reasonable. I will definitely use MCE again.
Helpful Report
Posted 7 years ago
I booked and paid for my policy online so difficult to say how good the customer service is. But the online process was very easy.
Helpful Report
Posted 7 years ago
Promp no hassle setvice
Helpful Report
Posted 7 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews