MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Write Your review

Tell us how MCE Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“Easy purchase, competitive price.”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“Really good service. Much better than expected when i had a non fault accident”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“Very good service I have both my bikes insured with MCE BIKE INSURANCE and I am sure I will b back with them again in July 2 renew both policy's been with them for 8 or 9 years. !!”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“Usually the cheapest on comparison sites, but there is a reason! They are the worst ever!!! Avoid these idiots like the plague. If you are unfortunate enough to to need to make a claim you will regret it, the claims dept are totally useless. Do not use-yup have been warned”

Helpful Report

Posted 8 years ago

“Totally unhelpful. Took my bike away without asking me where I wanted it repaired. Didn't get it back for six weeks un repaired. Refused to take it to my repairer and dropped it off with more damage to fairings and front indicator at my home address.20 e mails 25 phone calls to get my bike back . cancelled insurance and got ripped off on my refund. This company shouldn't be allowed to get away with this. They are doing this to too many people. Disgraceful.”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“Have used MCE for 2 years. They are usually very well priced and also offer extras like helmet and leather cover as standard, which you normally only get with more expensive policies. Haven't had to claim from them (thankfully), so I can't rate them on that.”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“Bought insurance on,I've, had screenshot to say insured, but no communication. Phoned to ask for acknowledgement, policy etc and couldn't find it- could find my payment and said insured, it's fine and ride on . . . Still no details by end of week so phoned again - no live policy would I like to buy another? Promised to sort it out but no call back so rang again - informed no live policy but they had provided a quote!ni demanded my money back, but couldn't help as no policy to cancel . . . Ignored and no deposit returned, no acknowledgement of my complaint for 1 week, so emailed CEO Julian Edwards and British superbike as MCE are their sponsor - and as if by magic, complaint heard and money refunded . . . . And then told I had a policy all along! Never heard so much bullsh!t in my life. Wouldn't touch with a barge pole!!!!!”

Helpful Report

Posted 8 years ago

“They are rip-off.If you cancel your police you don't get your money back”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Still not had any documents. Had to call and they said I didn't have a policy. Told them I had made a payment, searched the payment and said I am insured but my policy isn't online yet. Had them email me a cover letter, still had no documents a month later! Bike still shows as not insured!!!!!”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“Very easy process over the phone, initially did an online quote, phoned through with my reference number and was all sorted within 10 minutes. Documents sent through via e-mail within minutes.”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“As a first time insurer I was a bit nervous but was happy to find just how easy it was made for me by the company, would definitely recommend to new or existing insurers.”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“Exceptional value for money, only problem was the paperwork. It took MCE a while to notify me that a certain aspect of the policy was wrong and to correct it. Not sure what they would have done had I needed to make a claim.”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“I got my bike stolen and had to claim. I purchased an option for 149.99 on top of my policy to halve my ridiculous excess. When I came to claim they wrote this option off, saying g they valued my bike at £600 and my excess was £650. I stated I paid to half my excess but they said it was only halved after the cost of the bike and since they undervalued my bike to make it less than my excess they wouldn't pay me a penny. I also was on hold over an hour and half each time I called them I definitely would not recommend them to anyone, and would certainly steer clear of their half your excess option.”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“Everything all good so far, no issues to report.”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“Cancelled policy without notifying me for 3 month!”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“Impressed with the amount of different things they cover and the price. I have stayed loyal to MCE as they value the customer and are very competitive. I was happy that my first deal years ago offered me cover for extra months for the price of 12mths which helped as stopped road tax and MOT needing to be paid out same time due to buying new.”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

“Avoid like the plague! I paid my bike insurance in full at the start of my policy then 6 months in I had to part with the bike. I rang mce to cancel my insurance I was told I was due a refund on my remaining policy and it would be paid to me within 7-14 days. Over a month later still nothing??? So I ring back long story short it turns out I wasn't in formed of the cancellation fees which quite conveniently added up to the exact amount I was due to have returned but they did offer to pay me half what I'm owed? Very big of them. STAY AWAY FROM MCE THEY ARE CON ARTISTS.”

Helpful Report

Posted 8 years ago

“Payments a bit high but make up with 3 months free”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Fair prices not a rip off company”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews