MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,335 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Proffessional, helpful and polite, oh patient too as I changed my mind several times during my call so all very good. You lose two stars as I was on hold for 30 minutes before I got to speak with someone. Time is precious, employ a few more operators.”

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Posted 3 years ago

“Always give you the insurance that is affordable, a lot cheaper than the rest. What more do you want.”

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Posted 3 years ago

“Good price for insurance but took a long time to get through. No hassles yet.”

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Posted 3 years ago

“Very prompt response”

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Posted 3 years ago

“Very easy to use, would recommend to friends. used before and will use again, thanks.”

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Posted 3 years ago

“Compared to the other providers, MCE seems fair and reasonable and happy I have got my bike insured by MCE. Thanks”

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Posted 3 years ago

“All good so far !”

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Posted 3 years ago

“Quick, easy and seamless I’ve not had a bike for 10 years but MCE halved all other quotes to get me going again 5*”

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Posted 3 years ago

“I’m really happy good service It’s take just few minutes to get answers for my quotation.”

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Posted 3 years ago

“Got job done quickly at the right price”

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Posted 3 years ago

“Used MCE for the last couple of years now, excellent service and price.”

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Posted 3 years ago

“Renewal price is always dearer than a new quote My only gripe that”

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Posted 3 years ago

“Great service again always the cheapest price”

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Posted 3 years ago

“Good price, easy to use, highly recommended”

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Posted 3 years ago

“This company is 1 big scam. They called me asking for refund of money they never sent me, blaming it on an IT mishap. Then threatened me with court if I didn't pay it. Have had to bring in lawyers. Have spoken to other riders who have had the same issue.”

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Posted 3 years ago

“Tried to phone MCE for a second motorbike quote, or to change to a multi bike policy. Couldn't get any replies on the phone and the website does not recognize my bt email address although I do receive regular emails from MCE for advertising and updates. Queries not answered in the 72 hours promised. Ended up insuring to the best of my knowledge, through a comparison website.....”

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Posted 3 years ago

“Very poor service. I rang to make a change to my policy they got the dates wrong which meant I had no cover. Initially tried the on line chat but the adviser could not understand my problem never mind fix it. Spoke to an adviser who said a manager would ring me back same day but no one rang for 2 days. Rang a total of 6 times and no-one could make a date change to the policy. Kept getting transferred to other departments and got cut off 3 times. They even tried the old ploy of customer service centres saying that all managers were in a meeting. In the end got temporary cover which cost me an additional £93.42 which I'm going to try to claim back.”

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Posted 3 years ago

“Terrible customer service”

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Posted 3 years ago

“Good price premium, customer service I could not fault.”

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Posted 3 years ago

“Awful customer service, took 3 days of ringing to get through, eventually to someone who was rude and spoke so fast and garbled I had to keep asking him to repeat himself. He obviously didn’t want to be there. Once again an awful experience with mce. Will never use again.”

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Posted 3 years ago

MCE Insurance is rated 4.0 based on 5,335 reviews