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MCE Insurance Reviews

4.0 Rating 5,335 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,335 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Brilliant service quick and easy to set up a new policy.
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Posted 4 years ago
Called for price for my multi bike renewal, and was quoted £50 more than last year. But after speaking to the manager, the lady got the price down to £10 cheaper than last year. So all in all very satisfied.
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Posted 4 years ago
Web application form very poor compared to other providers; breakdown recovery only 20 miles from home - no option to upgrade given. When tried to upload NCD proof in afternoon - error message said "uploads only accepted 7:00 to 22:00hrs!" Online agent was very good - advise error message due to NCD proof not required! (so wrong and confusing error message).
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Posted 4 years ago
On the phone very helpful and a pleasure to deal with and very competitive pricing 5 star service
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Posted 4 years ago
Good reliable service as normal thanks again
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Posted 4 years ago
Took ages for someone to answer the phone; then got transferred twice and now 24hrs later I haven't got any insurance documents.
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Posted 4 years ago
Good as usual. Only moan is, it would be so much easier with renewals to change minimal details (eg mileage, years no claims) without having to fill out all full details again
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Posted 4 years ago
Happy enough apart from a ridiculous price jump if paying monthly. Think I’ll be shopping around at my next renewal.
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Posted 4 years ago
I have been with MCE for a few years and always had excellent service told my documents would be Emailed and to allow 48 hours no complaints in the past. This year a disaster already email to ask why I am still waiting and NO reply. So still waiting, normally a 5 Star review
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Posted 4 years ago
No email confirmation to day I'm insured No documents To confirm Tried phoning said 48 hours ??? Still not received
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Posted 4 years ago
great service sorted out quickly
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Posted 4 years ago
Turns out that your multi bike policy doesn’t work very well, the lady I spoke to realised this and insured both my bikes separately, very helpful, I’ll be back!
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Posted 4 years ago
just plan old FANTASTIC service
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Posted 4 years ago
I had a little trouble paying online and it kept giving me a 0845 number to do it over the phone. But when I went and got a quote from a price comparison website it gave me a 03 number to call. Once I got through they were good as gold.
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Posted 4 years ago
Thanks, excellent service £100 cheaper than last year with breakdown cover.
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Posted 4 years ago
Terrible I'm still waiting for my insurance docs to be emailed I'm not on the askmid data base as insured not a happy bunny
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Posted 4 years ago
straightforward and easy to set up cover. Thanks
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Posted 4 years ago
5 star service, helpful & friendly service
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Posted 4 years ago
Very quick to sort and by far the cheapest
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Posted 4 years ago
Great service and price
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Posted 4 years ago
MCE Insurance is rated 4.0 based on 5,335 reviews