MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,335 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

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“Easy to use and good prices.”

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(Motorbike Insurance) - Posted 9 years ago

“very good policy, cheapest found without any problems”

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(Motorbike Insurance) - Posted 9 years ago

“not impressed with amendment charges they tried to charge of forty pounds to make addition to policy , very unlikely to to re insure with them next April 2016 , i have been buying vehicle insurance for nearly 50 yrs and never been treated like this before. Peter J Bell”

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(Motorbike Insurance) - Posted 9 years ago

“Took Very long to pay out After my bike got stolen, When they did I had half one week then like 2 months later I received the other half after complaining.”

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(Motorbike Insurance) - Posted 9 years ago

“Worst experience of my life!!! Do not use this company!! I have put a claim through on my own insurance and had the worst experience ever. Nobody at mce seems to know their jobs and you get passed from pillar to post. I have been a customer with these for nearly 3 years and always paid my insurance on time etc and when it came to doing a claim what an absolute shambles this company is. My experience has been so bad all my biker mates have all changed insurers to Bennett's now as of the result of how my claim has been dealt with and they wouldn't want to be put through the same shoddy service. Do not use this company people!! YOU HAVE BEEN WARNED! Dean o'neill”

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Posted 9 years ago

“Absolutely extortionate prices”

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(Car Insurance) - Posted 9 years ago

“Made a claim against someone who hit me, did not get given a courtesy car because I have a DR10 then MCE didn't want to know about my claim I have had to go through with it myself. Because I was third party fire and theft they where reluctant to help me even though I was not claiming against my own insurance. Will not be using next year. When asked what do I pay £2000 insurance for if they don't want to help and I got the reply of "well you need insurance anyway"”

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(Car Insurance) - Posted 9 years ago

“Just a word of warning. A family member has just moved house and informed their motorbike insurance by letter as regards change of address. The insurance company charged him an admin fee... plus increased premiums...... and also increased the compulsory excess on the policy from £250 to £575. Just for moving to a far better area. It would appear this company charge one of the highest rates for Compulsory Excess now a figure confirmed by on line checks. Disgusting. DO NOT USE MCE BIKE INSURANCE. Bikers be aware and please share.”

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Posted 9 years ago

“Was very happy and satisfied with my policy with mce”

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(Motorbike Insurance) - Posted 9 years ago

“In the event that you have to make a claim my advice would be get comfy because you are going to be on the phone for at least 40 mins before you even get to speak to a person (premium rate) who undoubtedly will tell you we won't even look into your case for 2 weeks you will have to every week to be told we're waiting on a different department if yo do eventually get a settlement (mine was 5 months later) you will probably get about 1/3 of what your vehicle is worth and if you disagree with the valuation you will be told we don't change our minds once we come to an evaluation if you protect your no claims make sure you do it on the day as with me i was offered it 1 week after and suddenly they have no record of it AVOID AT ALL COST USE ANOTHER INSURANCE COMPANY ANYONE ELSE BUT NOT MCE”

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(Motorbike Insurance) - Posted 9 years ago

“Good company doesn't bother you much.”

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(Motorbike Insurance) - Posted 9 years ago

“Brilliant wish i went fully comp as had crash :/”

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(Motorbike Insurance) - Posted 9 years ago

“Price is very reasonable for a good quality insurance.”

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(Motorbike Insurance) - Posted 9 years ago

“To was very well done”

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(Motorbike Insurance) - Posted 9 years ago

“Still in progress and keep changing the resettlement basically don't won't to pay out and messing me around, I have to ring them every time they have not ring me once !”

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(Motorbike Insurance) - Posted 9 years ago

“Very good to deal with.good price.”

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(Motorbike Insurance) - Posted 9 years ago

“Good”

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(Motorbike Insurance) - Posted 9 years ago

“Absolute thieving scumbags, I cancelled my insurance after four months and out of a £203 premium I got back £11. What a joke”

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Posted 9 years ago

“A deals a deal always looking for a bargain but has to be taylor made to make sure its suitable”

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(Motorbike Insurance) - Posted 9 years ago

“Confirmed I had a valid claim after my bike was stolen. Then realised they had also sold me an excess protect policy and would have to pay out £850 and not the £75 they thought. Once they realised this they decided that my claim was not valid - but refused to give any reason for their change of heart. This was after over three months of chasing them. In that six months I spoke to them on roughly 20 occasions. On 6 occasions I was promised a call back which never materialised. I only found out they had 'decided' my claim was not valid when the email that they promised to send with details of how my claim would be progressed now that it was 'valid' did not arrive and had to ring them to find out why. Additionally I then complained and received a letter stating that they would be in touch to resolve my claim within 4 weeks. After 5 weeks of no contact they left me a voicemail asking if my claim had been resolved, which was a odd question given that they had not made any effort to contact me before then. When I rang them to state that is had not been resolved they told me they did not intend to try and resolve it and would not discuss it any further with me. I am currently deciding whether to pursue via the obudsman or via legal action. I'm more minded to go the legal route as I'd quite like to look at a punitive punishment. They are nothing more than immoral cowboys - run a mile.”

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Posted 9 years ago

MCE Insurance is rated 4.0 based on 5,335 reviews