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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Spoke to paul last week for a renewal, very pleasent and a great price evan with my extra 3 points lol this is my fourth year with mce i dont have any reason to change as my insurance has more than halfed
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Posted 5 years ago
Very pleasantly surprised that my premiums actually went down when they usually go up once they have your custom so hopefully that vein will continue so I don't have to keep changing. Very quick and easy to renew with docs easily accessible online.
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Posted 5 years ago
Customer service was great, the lass did everything she could to help, but I I got absolutely bent over a barrel. By going directly to mce call centre instead of just going online they wanted nearly double the amount, apparently this is because they fill out the form instead of you, which means liability lies with them in case of inaccuracies.
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Posted 5 years ago
Cheapest insurance for my motorcycle by far. Really good customer service and it literally took 5 minutes to have my new bike insured. Highly recommended.
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Posted 5 years ago
Kept on hold for 1 hours and not anwsered.
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Posted 5 years ago
Easy to use quoting system and a nice reminder a good length of time before renewal to ensure value for money. However, getting very tired having constant phone calls asking if I want to renew my policy, after renewing it - their systems tracking policies requires fixing to stop customer annoyance.
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Posted 5 years ago
No was a joke put the wrong numberplate down was in the shop getting it right over hour 1/2 joke
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Posted 5 years ago
Very patient and helpful
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Posted 5 years ago
Nice customer service skills friendly informative Good job
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Posted 5 years ago
It was time to renew and my policy went up £46 the only thing altered was I had another years no claims bonus. Your agent said he couldn’t help this was the price generated. I went on go compare and paid £22 less your agent said he couldn’t do anything or match it . So I went with go compare and it’s with MCE it’s laughable loyalty means nothing these days
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Posted 5 years ago
i have just renewed my policy with MCE and expected a huge increase after an accident earlier last year but was very happy with the outcome with the help of customer sales person Juli who was very polite and most helpful. my many thanks to him and MCE.
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Posted 5 years ago
Fast easy 1st class
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Posted 5 years ago
Easy and quick to use and a great price
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Posted 5 years ago
Easy to use website, far better than lexham which has been having problems with their website for a couple of weeks.
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Posted 5 years ago
Verry releable,verry friendly ,verry easy service,thx for all
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Posted 5 years ago
Very friendly and thorough when dealing with over the phone. Gave me an excellent price for my insurance needs.
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Posted 5 years ago
Price fantastic. Web site easy to use.
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Posted 5 years ago
Great service from Richard at MCE. Thanks
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Posted 5 years ago
Very helpful and great customer service. Thank you Debbie.
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Posted 5 years ago
Excellent quote based on me paying a good first chunk of any claim. This suits me as I have some savings which aren't really doing anything. MCE seems to be much more in tune with mature motorcyclists like me who are also car drivers and so on. Apart from a few mad born-agains, we tend to ride our bikes defensively and safely and have maximum no-claims. I don't seem to get any credit for this from rival big-name insurers which want substantial premiums from me. So I'm happy to stick with MCE and would highly recommend them.
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Posted 5 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews