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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Price reduction from last year was good but probably reflects the limited riding last year due to the pandemic Initial problem with excess amount was sorted satisfactorily All in all a good experience
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Posted 3 years ago
Price was acceptable so I stayed with them for another year, however the operator I spoke to sounded really bored and didn`t want to be there. He was obviously reading the script about T&C`s from the screen and was speaking so fast his words were almost slurring into each other, as a result he was barely understandable. I asked him to slow down so I could understand what he was saying which he did for only a few seconds and then went back to his fast gabbling talk. It was so bad I considered hanging up and re-dialling so I might get another operator. I`m not hard of hearing but if you were the phone call would have been impossible. I just got the impression he didn`t have any interest in his job or customer relations, it was all too much bother. Over the last few years previous operators have always been fine but if you were a first time customer it would definitely put you off. Sorry MCE but that`s how it was, not happy with the customer service.
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Posted 3 years ago
Quick, simple and very competitively priced
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Posted 3 years ago
Quick and easy renewal at a very reasonable price. Great customer service. 5 stars
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Posted 3 years ago
There always give me the best price
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Posted 3 years ago
Fantastic service 👏
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Posted 3 years ago
Other than the initial delay on the phone all went very well. Very professional and all areas covered in detail as required. Friendly and nice manner. Enjoyed the call.
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Posted 3 years ago
I was very happy with the service from MCE as per usual, having been with you for so long l was pleased with the price of my new policy as well. Brian
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Posted 3 years ago
Everything its perfect thak you for mce insurance limited 👍👍👍
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Posted 3 years ago
Excellent price and lady who dealt with my renewal was knowledgeable, courteous and answered all my questions succinctly and to the point.
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Posted 3 years ago
Very helpful thank you
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Posted 3 years ago
Fair price, easy renewal process
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Posted 3 years ago
Fair price, easy renewal process
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Posted 3 years ago
Very easy to set up insurance, great price as well , happy customer
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Posted 3 years ago
Good price, good service.
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Posted 3 years ago
Really good price and easy to get insured
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Posted 3 years ago
I cannot yet appreciate a system where the price changes day by day. The initial offer received via email was lower than last year, which was great. However, it took three days to be able to talk to an operator on the phone, the only way to renew the policy - online I tried to fill in the questionnaire but the final price was higher. When I could talk with an operator, the proposed price has gone up. Less than a pound of increment compared to the renewal offer via email, but still strange.
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Posted 3 years ago
Been with MCE years but if a pain in the backside when renewing but got there in end good service and value.
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Posted 3 years ago
Price this year was better than last years . Happy about that ..
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Posted 3 years ago
The gentleman that i spoke to was absolutely brilliant he helped me with everything I needed .brilliant customer service 5⭐️👍
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Posted 3 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews