Motorcycle Direct Reviews

Name: Motorcycle Direct
Rating: 3.43

3.4 Rating 482 Reviews

61 %

of reviewers recommend Motorcycle Direct

Company Reviews

Questions

Metrics

3.4

Based on 482 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1454415566

Email:

finance@europa-group.co.uk

Location:

Europa House, Midland Way, Bristol
BS35 2JX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and cover given. Easy to sort out and put cover in place. Thanks.”

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Posted 4 years ago

“Very easy to sort online and friendly customer service on phone line.”

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Posted 4 years ago

“After 1 week we changed address. I don't understand why it was going to cost nearly£200 extra ! So why would you offer £25 for me to return to your company!! Regards from a very unhappy old customer”

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Posted 4 years ago

“Very helpful made it easy”

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Posted 4 years ago

“Very good customers service and price”

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Posted 4 years ago

“Excellent customer service experience, have to mention ‘Paul’ at this organisation for this! Competitive price too.”

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Posted 4 years ago

“Good service and a very good price”

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Posted 4 years ago

“All round great service and very helpful”

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Posted 4 years ago

“So far so good. Used for first time and all went smoothly. I did mine online via a comparison site. I was then phoned a week later by Motorcycle Direct to double check my details and if all was alright, whicbh it was. Very polite and I would certainly recommened from what I have experienced so far....”

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Posted 4 years ago

“I was charged over £18 on the call to get the insurance. I also wasnt sent my insurance documents via email until i called again (another lot of call charges). Also the first time i called i was quoted a different (higher) price.”

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Posted 4 years ago

“£50 to cancel a policy, do not use this company. When I got a new bike they were £200 more than another company. Don't waste your money. It also cost me £5 on my mobile to call them for a 5 minute conversation. All about making money from you, don't bother!!!”

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Posted 4 years ago

“A plus all the way.could not get better in response time.outstanding in every way and I was very happy in every aspect”

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Posted 4 years ago

“They are very simple and direct, which helped me. Also one of the best priced.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Gave me all the add-ons as promised and for the agreed price. Staff very friendly and helpful. Confidence inspiring not like my last insurer....”

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Posted 4 years ago

“Great price and helpful friendly staff,”

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Posted 4 years ago

“NO COMPLAINTS, HERE. VERY HAPPY WITH THEIR QUICK SERVICE! :o)”

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Posted 4 years ago

“Charge my mobile phone £40 when I called to start a new policy, no fees on website, an absolute scam, where do I complain, and I want reimbursed.”

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Posted 4 years ago

“very help full and fast”

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Posted 4 years ago

“The telephone sales assistant was very helpful, cheerful and knowledgable. Thank you.”

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Posted 4 years ago

Motorcycle Direct is rated 3.4 based on 482 reviews