Motorcycle Direct Reviews

Name: Motorcycle Direct
Rating: 3.43

3.4 Rating 482 Reviews

61 %

of reviewers recommend Motorcycle Direct

Company Reviews

Questions

Metrics

3.4

Based on 482 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1454415566

Email:

finance@europa-group.co.uk

Location:

Europa House, Midland Way, Bristol
BS35 2JX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive insurance Very pleased with them Good price and customer service”

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Posted 4 years ago

“Very good service easy and fast”

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Posted 4 years ago

“Very helpful and knowledgeable staff and of course a competitive quote Thanks”

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Posted 4 years ago

“There were two phone calls made one for 14:11 minutes and another for 10:44, on website they have written that calls from 08448000944 will cost 7p per minute, but what I didn't know was that my network provider will charge me an extra 65p per minute plus VAT, Total cost per minute costing 76p. Total cost £15.54 + VAT = £18.65.”

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Posted 4 years ago

“All very easy and straightforward.good cover and a reasonable price”

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Posted 4 years ago

“Did not reply to my email”

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Posted 4 years ago

“Totally hassle free when deciding on my renewal. Was previously with Bennetts. But, they couldn't get anywhere near price I've paid. Thank you for your great service”

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Posted 4 years ago

“Having paid the deposit and the first monthly payment I sold my bike and wanted to cancel my policy. I had received 41 days insurance cover. I was shocked to hear that the cancelation settlement was equivalent to the full balance of the premium. I feel this is a disproportionate and excessive amount to pay. What do you think?”

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Posted 4 years ago

“Motorcycle direct seemed fine with me cancelling two bikes and taking out another policy for one.All went fine.”

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Posted 4 years ago

“very good to deal with. very competive. only thing is you charge far to much to cancel but thats may be the only way to have verycheap insurance”

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Posted 4 years ago

“Good and quick response from you and thanks for your service”

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Posted 4 years ago

“avoid and go elsewhere! After being a loyal member for 8 years with zero claims or issues, motorcycle direct are charging me 110 pounds for canceling insurance, im going to be needing insurance for a new bike soon i told them and they didnt acknowledge my 8 years loyalty at all just vividly defending their right to take 110 pounds from me. do not feel like a respected customer whatsoever a lot of phone calls and hassle upon trying to cancel!”

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Posted 4 years ago

“Was very helpful as I wanted 2 bikes on one policy! And a decent price too!”

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Posted 4 years ago

“Very quick and easy to insure my Cagiva on line, very good price too.”

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Posted 4 years ago

“Very helpful and competative price fot my bike policy”

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Posted 4 years ago

“Like it,good price,easy to make”

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Posted 4 years ago

“Easy to work with got sorted in no time 👍”

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Posted 4 years ago

“It was so easy to set up my policy with an affordable price to match .”

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Posted 4 years ago

“Easy to sort out”

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Posted 4 years ago

“The customer service was great very helpful and polite.”

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Posted 4 years ago

Motorcycle Direct is rated 3.4 based on 482 reviews