Motorcycle Direct Reviews

“ Sie not get any refund from old policey. ”

“ Terrible after having insurance for 3 weeks canx insurance and was told I would get no refund after paying for 1 years worth upfront. Any extras are non refundable at all. ”

“ Awful insurer, refused to reply to any e-mails, refused to give me a refund even though I had 4 months left on my insurance when I sold my motorbike, they also refused to transfer the insurance to my new bike, they completely refused to insure my new bike as it was a brand new bike, 0 miles, yes that's correct, they are useless. ”

“ Plus they said I could get refund but didn't because I used most of my policy. ”

“ Had to make a change due to being made redundant. Charged £50 for the pleasure plus a premium increase. Then if I get a new job they will charge me this again to change it again. Asked to cancel and the pathetic refund was £80 on a policy value of over £200 in March. Pathetic. Rest assured I will not be using them again. ”

“ An £82 premium cancelled 3 weeks into policy was subject if a £75 cancellation fee plus pro rata cover...do no refund Shocking ”

“ When I called to tell my insurance company, they said I only had 7 days to find a new bike, otherwise I would have to cancel my insurance completely, receive no refund and get charged £60 for cancelling. ”

“ When I called to tell my insurance company, they said I only had 7 days to find a new bike, otherwise I would have to cancel my insurance completely, receive no refund and get charged £60 for cancelling. ”

“ Every year they automatically renew my insurance (usually by about 80%)unless I contact them .after having written to them not to do this they have subsequently done it again and refused to give me a full refund. I presently have two bikes insured with them but won't be using them again too much aggravation . ”

“ I also had a 3 bike policy on which I had given the address of the storage company taken out 11 months ago and they cancelled that as well - no refund. ”