“Renewed my policy automatically without my permission. For cancellation you incur in extra charges. Customer service helpless. I don't recommend this company to anybody.”
“Thought i was being looked after with my 1998 2.5 V6 vectra until i tried to change to a 2002 mk4 1.6 astra and was told my policy would increase from 80 per month to 180 per month!!! Absolute joke! So i cancelled the policy and went elsewhere...and to my surprise i recieved a cancellation fee through the post for a rediculous amount again...which they are still waiting for i'd like to add!! I pay 48 a month with another onsurance provider...how you guys got 180 i will never know...i wouldnt reccomend you to anyone!!!”
“Easy to set up a policy when your a paying customer and not the best. Had a claim and they tried to have my brand new car fixed by a back street garage.”
“I put poor in my claims experience as I felt they did not represent my needs well enough through the claim.
I felt both parties were at fault, the other insurance company fought their policy holders claim but mine did not at all.”
“Dreadful !! Avoid at all costs
They're "ok" till you need to make a claim .. Then they become rude and almost un contactable .. They don't seem to know their elbow from their ar**hole
Awful awful company !!
I only chose them because they were cheap!!
And after reading over 300 reviews it seems that they are terrible all round. .. Be warned I've read that they try to withhold your NCB proof when you try to leave too !
Cowboys !”
