“Like a lot of companies this company charges you for talking to them. Their phone charges are higher than the standard BT rate. This is annoying considering any insurance is not cheap and adds to the cost of insuring with them.”
“my experience with Octagon was shocking , my policy was under review over Christmas last year , there was a delay over proof of no claims from previous company . Octagon KEPT my deposit and wanted ANOTHER to start a new policy
went to Kwik-fit who were brilliant in comparison.”
“Octogon were not helpful and me being the customer had to keep chasing for an update, i wont be using them again!! Making a claim for a non fault accident was really hard and it felt as if i was in the wrong!!”
“A total joke, should be avoided at all costs, I have cancelled my ploicy before it even started but still got charged. no one from CS was able to tell me why I was insured for 23 hours and 59 min when I clearely cancelled my policy a few days before it started.”
“very easy to communicate with and totally efficient in handling of claims etc,makes it very easy for deciding where to go when policy runs out.thankyou very much.”
