Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,029 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive price and good cover”

Helpful Report

Posted 18 hours ago

“Really easy, and simple to set up, Amazing”

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Posted 1 day ago

“Very competitive quote for Home Insurance with an excellent level of cover. Easy to manage online.”

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Posted 2 days ago

“By far the best home insurance, not only the best price but when I had a query the staff couldn't have been more helpful.”

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Posted 3 days ago

“Fair priced house insurance and easy to use website. Can't say about the claims dep and hopefully won't have to use them.”

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Posted 4 days ago

“I found policy expert easy to follow excellent Fair competitive all round help”

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Posted 4 days ago

“Good service via phone call. Need to get iOS website sorted, won’t accept card payments.”

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Posted 4 days ago

“I have got car & home insurance with Policy Expert and found them so helpful and look forward to receiving my documents in the post as I requested.”

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Posted 4 days ago

“Very good deal and easy to get the policy applied on your property”

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Posted 5 days ago

“Delighted with how well the Internet app is set up. Straight forward and very easy to understand and use. I will certainly recommend to family and friends.”

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Posted 6 days ago

“Easy to navigate and insurance is reasonably priced.”

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Posted 6 days ago

“Easy to follow setup and good communication”

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Posted 1 week ago

“A very competitive price with all the add ons”

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Posted 1 week ago

“very clear and easy to complete”

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Posted 1 week ago

“Very slow to deal with online portal really hard to use”

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Posted 1 week ago

Hello Derek. Thanks for taking the time to leave us your review. We're sorry to hear that you found the online portal difficult to use. Please be assured that we'll forward your comments over to Trinity so they can investigate this further. If there's anything else we can help you with, please get in touch at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 3 days ago

“Easy to use and understand website. Gave me all the cover I need at a very competitive price”

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Posted 1 week ago

“Very easy and straightforward to obtain a quotation. Acceptance and payment was completed very quickly and all information stored on the on-line account.”

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Posted 1 week ago

“very easy and straight forward to complete and insure the house, no problems what so ever.”

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Posted 1 week ago

“Competitive price and very easy to complete online application,thank you”

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Posted 1 week ago

“Used comparision websites to ensure I got a competetive price and Policy Expert saved me nearly £100 on my previous yearly premimum for a good level of coverage. Easy to organise on line and due to an error on my making I had to phone the company who recified the problem patiently and without a fuss. Depending on the renewal price next year will consider them again.”

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Posted 1 week ago

Policy Expert is rated 4.7 based on 20,029 reviews