Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,064 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price having been 'Confused' shopping got a building and contents home ins and happy with the bronze level which i could have upped to gold if i wanted for a small increase so Larrys happy , WHO'S HE”

Helpful Report

Posted 1 week ago

“Easy to use and everything is detailed nicely, only one small niggle I did not notice ay real mention of the monthly payment being administered by another company so was surprised to receive a set up and signing email and had to go to the main Policy Expert site to confrim it was legitimate, so was hesitant at first.”

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Posted 1 week ago

“Very quick and easy to sign up”

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Posted 1 week ago

“Helpful and knowledge”

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Posted 1 week ago

“Very easy on line purchase”

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Posted 2 weeks ago

“Lowest price great”

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Posted 2 weeks ago

“Lowest price great”

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Posted 2 weeks ago

“Very easy website to navigate and complete my purchase. Unable to rate service as policy has not started yet, hence 4 stars.”

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Posted 2 weeks ago

“I have got car & home insurance with Policy Expert and found them so helpful and look forward to receiving my documents in the post as I requested.”

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Posted 3 weeks ago

“Easy to navigate and insurance is reasonably priced.”

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Posted 3 weeks ago

“The staff were really helpful on the phone when I was having technical difficulties paying online. The policy was set up within 20 minutes and they also were able to add my mortgage lender onto the policy to save me the trouble after the policy had been put on risk”

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Posted 1 month ago

“Quick and easy form completion and a decent quote too.”

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Posted 1 month ago

“The Home Insurance Policy was easy to set-up and was good value, so I was initially very satisfied and would have given 5 stars..BUT 10 weeks after the insurance started my hearing was tested and I started wearing hearing aids (from Boots). I went to add them, as a named item, onto my insurance policy, only to disappointingly find out that the maximum value for hearing aids with Policy Expert is only £5000 (so £2500 per hearing aid) yet the cost to replace mine singly would be £2795 so, after a long and frustrating web chat, Policy Expert declined to insure them, so I have had to insure them separately elsewhere. If you have, or might have, hearing aids BEWARE unless you are getting the cheaper ones! Hopefully, Policy Expert will increase the maximum value of Hearing Aids to £6000 over the next year to take into account the next generation AI-enabled hearing aids.”

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Posted 1 month ago

“Easy website to interact with, the price of insurance for the levels of cover you want are very good.”

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Posted 1 month ago

“Website was easy to navigate and good value”

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Posted 1 month ago

“It was very easy to take out home and contents insurance with Expert Policy, and it was signfiicantly cheaper than the renewal quote from my previous provider. Fortunately, I haven't had the experience of needing to make a claim so I can't comment on how painful that may, or may not, be!”

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Posted 1 month ago

“It was very easy to take out home and buildings insurance with Policy Expert, and significantly cheaper for the same level of cover offered in my renewal from the previous provider. Fortunately, I haven't had any experience of needing to make a claim so can't comment on how painful that may, or may not, be in the event it is required!”

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Posted 1 month ago

“Competitive pricing for Home Insurance with easy online documentation”

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Posted 1 month ago

“Quick, easy, reasonably priced”

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Posted 2 months ago

“Great range of policies, something for everyone. Reasonable prices…..pretty rare in the current climate. An easy, uncomplicated process.”

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Posted 2 months ago

Policy Expert is rated 4.7 based on 20,064 reviews