Principal Insurance Limited Reviews

Name: Principal Insurance Limited
Address: Principal InsuranceCitygate 2, Cross Street, Sale
Rating: 4.04

4.0 Rating 376 Reviews

78 %

of reviewers recommend Principal Insurance Limited

Company Reviews

Questions

Metrics

4.0

Based on 376 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good cheap insurance, however quite hard to get past hold on phone calls.”

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Posted 6 years ago

Thanks, Nathan! We are pleased to hear you feel we offer such competitive prices, however, apologise for any long wait times you have experienced. It may be worth noting that we can always offer callbacks or alternatively have a live chat option.

Posted 6 years ago

“Depends what policy”

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Posted 6 years ago

Thanks for the 5-star review, Stephen!

Posted 6 years ago

“Very good insurance, was the cheapest I could find with good coverage and are easy to communicate with.”

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Posted 6 years ago

Thanks very much for your kind words, Ruben! It has made our day reading your review, thank you for your business!

Posted 6 years ago

“Most competitive quote, simple to understand and immediate cover.”

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Posted 6 years ago

What a great review to read, thanks for your kind words, Neil!

Posted 6 years ago

“Quick quote and excellent communication. Best price with no catch”

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Posted 6 years ago

Thanks for the 5-star review! We really appreciate you taking the time to post such positive feedback.

Posted 6 years ago

“Everything as smoothly as expected with changing insurance”

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Posted 6 years ago

Thanks for the review! We are pleased to hear you found the process so straightforward.

Posted 6 years ago

“Great customer service! Easy to set up a policy with principal Insurance. Very competitive against many other quotes. A great experience thanks!”

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Posted 6 years ago

Thanks for taking the time to leave such a great review, Will! It's made our day reading your feedback as this is exactly what we aim for.

Posted 6 years ago

“Great price helpful friendly staff”

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Posted 6 years ago

Thanks for leaving such a positive review! We pride ourselves in providing great Customer Service and we are delighted to hear you were happy with the service received.

Posted 6 years ago

“Cheapest quote, easy to deal with and no difficulties in verification. As long as my renewal is competitive I will be stay with them next year.”

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Posted 6 years ago

Thanks for your positive feedback, Adam. We hope your will loyalty will continue.

Posted 6 years ago

“It was cheaper than my renewal price”

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Posted 6 years ago

Thanks for choosing to insure with Principal, Liam. We are glad we could offer such competitive prices.

Posted 6 years ago

“Really responsive over email.”

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Posted 6 years ago

Thanks for the positive comments!

Posted 6 years ago

“Very happy easy to insure with”

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Posted 6 years ago

Thanks, Scott! We are pleased to hear you found the whole process so easy.

Posted 6 years ago

“Quick assistance and great value.”

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Posted 6 years ago

Thanks for the kind words! We are glad you are happy with the service provided.

Posted 6 years ago

“Chose Principal Insurance from a price comparison site; however it needed my son who is the named driver to submit images of driving license, CBT and verification code. Getting the latter took a couple of days as it needs verification from a third party like the Royal Mail and others. He spoke to Abi, a customer services specialist who advised accordingly and gave him an extension to the deadline. He states that this particular person was very professional, understanding and provided him with all the answers to his initial queries. The verification code was submitted some time later but before the extended deadline so thumbs up. We even received acknowledgment to this as well. We have not made any claims hence why the four stars as we cannot comment on that angle.”

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Posted 6 years ago

Thanks for taking the time to leave such a great review! We pride ourselves on delivering excellent Customer Service and are delighted to receive your compliments.

Posted 6 years ago

“Good customer services and where quick to give me a quote.”

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Posted 6 years ago

Thanks, John! It's always great to hear that we were efficient in delivering the quote and providing all of the necessary information.

Posted 6 years ago

“quick quote and good customer service”

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Posted 6 years ago

Thanks for the kind words! We really appreciate you taking the time to review us.

Posted 6 years ago

“They wee very quick to respond and were very detailed in what was required and very helpful on the phone”

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Posted 6 years ago

Thanks for the positive feedback, Jay! We are glad you are happy with the service provided.

Posted 6 years ago

“I phoned up and was given wrong information.”

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Posted 6 years ago

Thanks for the honest feedback, Ben. We are sorry to hear you were provided incorrect information. So that we can learn more about the situation and try to rectify any outstanding issues, please email Marketing@principalinsurance.co.uk.

Posted 6 years ago

“Too much information needed to validate policy I have never been asked for DVLA codes and photos of licenses before just to start the policy”

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Posted 6 years ago

Thanks for the honest feedback, we understand your comments and can appreciate the process can seem frustrating. However, most other insurers ask for the same/similar documents in an attempt to reduce fraudulent claims and ensure policy details are correct. We hope you now understand why we ask for these documents.

Posted 6 years ago

“I rang the office with lots of questions (first time moped owner). All my questions were answered by a helpful operative. They were knowledgable, friendly and very quick at sorting the insurance. Highly recommend.”

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Posted 6 years ago

Thanks for leaving such a positive review! We pride ourselves in providing great Customer Service and we are delighted to hear you were happy with the service received. If you require anything further, please don't hesitate to give us a call.

Posted 6 years ago

Principal Insurance Limited is rated 4.0 based on 376 reviews