Principal Insurance Limited Reviews

Name: Principal Insurance Limited
Address: Principal InsuranceCitygate 2, Cross Street, Sale
Rating: 4.05

4.1 Rating 375 Reviews

79 %

of reviewers recommend Principal Insurance Limited

Company Reviews

Questions

Metrics

4.1

Based on 375 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think that they are good I done my insurance through the internet with them and they email me with all my documents and then a little while after they emailed me again saying to get premium insurance or my insurance will be cancelled why do I need premium insurance for as long as I've got insurance then why do I need to get premium insurance its another why fir them to get more money out of me and im not going to get the premium insurance so if they want to cancel my insurance then they can and I will find somewhere else to get insurance but I hope they don't cancel my insurance”

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Posted 5 years ago

Hi Mitchell Apologies for the delayed response. Thanks for the honest feedback. We deeply apologise about the negative experience you have received that led you to leave a negative review. We are really keen to see what happened here so we can try and rectify the situation. Please email our department marketing@principalinsurance.co.uk with your broker reference number and we shall be in contact.

Posted 5 years ago

“Happy with my deal and the customer service agent Georgia was excellent and couldn't have been more helpful.”

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Posted 5 years ago

Thanks for leaving such a great review Tony. We’ll ensure your feedback is passed to Georgia I’m sure she will be pleased to hear of your great comments.

Posted 5 years ago

“great team and very helpfull no problems will use again”

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Posted 5 years ago

Thanks for the great feedback

Posted 5 years ago

“This insurance company was very helpful. Not like a lot of company’s he listen to me, then looked at a policy best for me, trying to get the cost down and give me all the cover I need.really surprised me.”

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Posted 5 years ago

“Wonderful price, saved me over 50% of renewal for exactly the same cover”

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Posted 5 years ago

“Avoid them if you can. I had a policy for 11+ months, fully paid, no claims etc. So I sell me bike, and put deposit on another one. So I call them just to change bike, expecting I'll need to pay something for less then 30 days, but anyway, complete the policy, get my No claims bonus and insure again. They say they cannot cover new bike and cancel the policy. So I loose my NCB for less then 30 days which will cost me 100s of pounds. They even tried to charged me earlier in year, when I got my full licence. People on phone are decent, but it's rotten inside, I will never deal with them again.”

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Posted 5 years ago

“No problems with my recent transaction”

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Posted 5 years ago

“I have not received My insurance policy documents since the date I purchased my Motorbike policy on 2 June 2019 .”

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Posted 5 years ago

“Easy to deal with. Very happy”

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Posted 5 years ago

“Watch out, this company has a garage endorsement that does not come up on any comparison websites, you may tick that your bike will be stored in the garage at night but in small print they add and endorsement stating at all times while at home right at the bottom of you policy. So you can’t even take it outside for a wash and dry. Pathetic service and took them more than a month to tell me they will not pay out for my bike that stolen at my property.”

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Posted 5 years ago

“Easy to deal with, very happy”

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Posted 5 years ago

“Very easy and efficient”

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Posted 5 years ago

“DO NOT USE PRINCIPAL INSURANCE DO NOT USE PRINCIPAL INSURANCE Cancelled my insurance due to selling the insured vehicle. Told by Principal that I would still have to pay the whole amount (paying by DD instalments). Call Centre assistant very rude and seemed impatient with me on the phone. Awful company but then again, aren't all insurance companies”

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Posted 5 years ago

“Noisy background”

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Posted 5 years ago

“Great company really helpful cant fault them”

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Posted 5 years ago

“Great insurer really helpful cant fault”

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Posted 5 years ago

“Great insurer really helpful cant fault them”

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Posted 5 years ago

“Happy customer good price and easy access to your docs”

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Posted 5 years ago

“Fast and easy but cancelled insurance as ncb were out of date, charged a cancellation fee when it was just outside of the month. All documentation was sent in the time require but wasn't checked until a good 2wks later!!”

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Posted 5 years ago

Hi, thanks for your honest feedback. We apologise for the circumstances that led you to provide such negative feedback. Unfortunately, the majority of insurers will not honour no claims bonus if it is more than two years since the policy expired. We understand that this can be frustrating should you wish to discuss this further please contact our team at marketing@principalinsurance.co.uk with your policy information.

Posted 5 years ago

“A quick and hastle free experience with very pleasant and helpful staff cannot fault the service.”

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Posted 5 years ago

Principal Insurance Limited is rated 4.1 based on 375 reviews