Principal Insurance Limited Reviews

Name: Principal Insurance Limited
Address: Principal InsuranceCitygate 2, Cross Street, Sale
Rating: 4.03

4.0 Rating 384 Reviews

78 %

of reviewers recommend Principal Insurance Limited

Company Reviews

Questions

Metrics

4.0

Based on 384 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Load of messing around with them the person I spoke to was about as much use as chocolate tea pot . Insurance is only a legal document to be on the road . Claims don’t claim on your insurance . It only goes up and up . Excess cover forget about it .no claims bonus my arse . Only one claim in my life .when my car was stolen.get the no insurance drivers off the road for good .the technology is there. So get it in place .and stop using that as a big excuse to put up the cost .”

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Posted 5 years ago

“I gave them every claim that I’d had and they gave me such a great price”

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Posted 5 years ago

Thanks. We are glad to know you were happy with the price paid for the insurance.

Posted 5 years ago

“Very helpful staff”

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Posted 5 years ago

“principal insurance are the best company to deal with especially for parents whom have to sort insurance out for their 16 year old children when they are trying to get on the road with scooters/mopeds they are cheap and very understandable and offer you the best deals all round . other companies show up as cheaper when you do a search for cheap insurance but i have tried numerous and came back to PRINCIPAL INSURANCE they are unbeatable with great customer service GOLD STAR company”

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Posted 5 years ago

Thanks for leaving such a positive review, Gill. We pride ourselves in providing great Customer Service and we are delighted to hear you were happy with the service received. If you require anything further, please don't hesitate to give us a call.

Posted 5 years ago

“Customer service not great,I completed a multi bike policy and only received the policy for 1 bike.”

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Posted 5 years ago

“Principal Insurance were very helpful in getting my Insurance sorted out, it was very straight forward on-line application and then sending confirming information after the policy was all agreed, They have made one new customer a very happy one!”

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Posted 5 years ago

Thanks for leaving such a positive review, Tim. We are delighted to hear you were happy with the service received. If you require anything further, please don't hesitate to give us a call.

Posted 5 years ago

“No problems at the moment”

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Posted 5 years ago

“The price was excellent,covered all modifications,have been spreading the word!.Thank you 😉😉”

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Posted 5 years ago

Hi James Thanks very much for the great review, we really appreciate your business.

Posted 5 years ago

“I think that they are good I done my insurance through the internet with them and they email me with all my documents and then a little while after they emailed me again saying to get premium insurance or my insurance will be cancelled why do I need premium insurance for as long as I've got insurance then why do I need to get premium insurance its another why fir them to get more money out of me and im not going to get the premium insurance so if they want to cancel my insurance then they can and I will find somewhere else to get insurance but I hope they don't cancel my insurance”

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Posted 5 years ago

Hi Mitchell Apologies for the delayed response. Thanks for the honest feedback. We deeply apologise about the negative experience you have received that led you to leave a negative review. We are really keen to see what happened here so we can try and rectify the situation. Please email our department marketing@principalinsurance.co.uk with your broker reference number and we shall be in contact.

Posted 5 years ago

“Happy with my deal and the customer service agent Georgia was excellent and couldn't have been more helpful.”

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Posted 5 years ago

Thanks for leaving such a great review Tony. We’ll ensure your feedback is passed to Georgia I’m sure she will be pleased to hear of your great comments.

Posted 5 years ago

“great team and very helpfull no problems will use again”

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Posted 5 years ago

Thanks for the great feedback

Posted 5 years ago

“This insurance company was very helpful. Not like a lot of company’s he listen to me, then looked at a policy best for me, trying to get the cost down and give me all the cover I need.really surprised me.”

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Posted 5 years ago

“Wonderful price, saved me over 50% of renewal for exactly the same cover”

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Posted 5 years ago

“Avoid them if you can. I had a policy for 11+ months, fully paid, no claims etc. So I sell me bike, and put deposit on another one. So I call them just to change bike, expecting I'll need to pay something for less then 30 days, but anyway, complete the policy, get my No claims bonus and insure again. They say they cannot cover new bike and cancel the policy. So I loose my NCB for less then 30 days which will cost me 100s of pounds. They even tried to charged me earlier in year, when I got my full licence. People on phone are decent, but it's rotten inside, I will never deal with them again.”

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Posted 5 years ago

“No problems with my recent transaction”

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Posted 5 years ago

“I have not received My insurance policy documents since the date I purchased my Motorbike policy on 2 June 2019 .”

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Posted 5 years ago

“Easy to deal with. Very happy”

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Posted 5 years ago

“Watch out, this company has a garage endorsement that does not come up on any comparison websites, you may tick that your bike will be stored in the garage at night but in small print they add and endorsement stating at all times while at home right at the bottom of you policy. So you can’t even take it outside for a wash and dry. Pathetic service and took them more than a month to tell me they will not pay out for my bike that stolen at my property.”

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Posted 5 years ago

“Easy to deal with, very happy”

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Posted 5 years ago

“Very easy and efficient”

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Posted 5 years ago

Principal Insurance Limited is rated 4.0 based on 384 reviews