Principal Insurance Limited Reviews

Name: Principal Insurance Limited
Address: Principal InsuranceCitygate 2, Cross Street, Sale
Rating: 4.04

4.0 Rating 376 Reviews

78 %

of reviewers recommend Principal Insurance Limited

Company Reviews

Questions

Metrics

4.0

Based on 376 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty good service although long phone waiting times and the whole proof of no claims items is very time consuming. It would be much better if this was just logged on your licence or a database somewhere.”

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Posted 6 years ago

Hi Hannah, we are pleased to learn that you were happy with the service provided. Were you aware you can also Live Chat us if you find the holding times are longer than expected? Unfortunately, due to GPDR regulations, there is no such thing as a shared database for any insurer to access no claims bonus details on behalf of a customer. However, we are reviewing other processes to ensure our methods are simple when providing documents.

Posted 6 years ago

“Was easy to set up for my son as was before with me very happy .”

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Posted 6 years ago

Thanks, Karl! It's great to know we have two generations insured through Principal, thanks for your loyalty!

Posted 6 years ago

“Good customer service. easy to set up policy.”

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Posted 6 years ago

Thanks for the great review, Brenden! We work hard to meet expectations like yours and are pleased to learn you were happy with the service provided.

Posted 6 years ago

“Great customer service and always there to lend a hand”

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Posted 6 years ago

Thanks, Max! What a great review to read, we are only a phone call away if you ever need anything else.

Posted 6 years ago

“Very happy”

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Posted 6 years ago

Thanks, Lorraine! We really appreciate your business.

Posted 6 years ago

“Quick and efficient cover. Cheapest price.”

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Posted 6 years ago

Thanks, Bernie! We really appreciate you taking the time to share your experience with us.

Posted 6 years ago

“Very keen to help and find a way to better any other quotes”

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Posted 6 years ago

Thanks for the review! We pride ourselves on delivering great customer and are delighted to hear you found the agents very helpful as this is exactly what we aim for.

Posted 6 years ago

“Over all ok, communication with client not that great”

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Posted 6 years ago

Thanks for the 4-star review! We are glad to hear you were generally satisfied but would like to learn why you felt the communication wasn't great to try and rectify this. Please kindly reply to the private message we have sent.

Posted 6 years ago

“Very professional service so far and a very competitive price so can't complain”

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Posted 6 years ago

Thanks for the 5-star review! We are delighted to hear how happy you were with the service.

Posted 6 years ago

“Price how easy it was to insure my bike”

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Posted 6 years ago

Thanks posting such a positive review!

Posted 6 years ago

“Good value, helpful on the phone”

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Posted 6 years ago

Thanks, Francis! We are pleased to hear that you found the policy value for money.

Posted 6 years ago

“Good value for money”

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Posted 6 years ago

Thanks for your positive feedback!

Posted 6 years ago

“Good value for money for a policy with good cover.”

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Posted 6 years ago

Thanks very much for your kind words! It has made our day reading your review.

Posted 6 years ago

“Very quick to set up no hassle good price too”

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Posted 6 years ago

Thanks for taking the time to leave such a great review! It's made our day reading your feedback as this is exactly what we aim for.

Posted 6 years ago

“Very easy to use amazing price definitely recommend using them”

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Posted 6 years ago

What a great review to read, thanks for your kind words, Miraed!

Posted 6 years ago

“Fantastic and easy insurance to take out, from start to end everything was smooth and emails understandable and any information that was perhaps not submitted by myself I was reminded and given time to resubmit. Would recommend Principal Insurance to everyone.”

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Posted 6 years ago

Thanks for leaving such a positive review! We pride ourselves in providing great Customer Service and we are delighted to hear you were happy with the service received. If you require anything further, please don't hesitate to give us a call.

Posted 6 years ago

“Very easy to use, gave me a very good quote on my insurance. Very quick and simple to set up”

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Posted 6 years ago

What a great review to read, thanks for your kind words, Ceri!

Posted 6 years ago

“Fast service and all done online, my queries where well answered and dealt with promptly”

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Posted 6 years ago

Thanks for the kind words, Mathew! We really appreciate you taking the time to review us.

Posted 6 years ago

“Excellent service and friendly staff thank you”

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Posted 6 years ago

Thanks for the positive feedback, Scott! We are glad you are happy with the service provided.

Posted 6 years ago

“Cheap, easy set up and all online.”

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Posted 6 years ago

Thanks for the 5-star review! We really appreciate you taking the time to post such positive feedback.

Posted 6 years ago

Principal Insurance Limited is rated 4.0 based on 376 reviews