Principal Insurance Limited Reviews

Name: Principal Insurance Limited
Address: Principal InsuranceCitygate 2, Cross Street, Sale
Rating: 4.03

4.0 Rating 384 Reviews

78 %

of reviewers recommend Principal Insurance Limited

Company Reviews

Questions

Metrics

4.0

Based on 384 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite and helpful telephone conversation”

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Posted 6 years ago

Thanks so much for the kind words, we really appreciate it!

Posted 6 years ago

“Very good customer sevice yet again this year. I would recommend Principal Insurance to other riders”

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Posted 6 years ago

Thank you for your continued loyalty, Andrew!

Posted 6 years ago

“If you require copies of D.L, CBT, and a DVLA code, ask for these up front. Then, I send these, you acknowledge receipt, and I receive an e-mail saying my insurance will be cancelled and I send them again. I now dont know if I'm insured or not.”

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Posted 6 years ago

Thanks for the honest feedback! We are sorry to hear you have received conflicting information and would like to learn more about the situation. Please reply to the private message we send so we are able to investigate further.

Posted 6 years ago

“The service I got from them from them was excellent”

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Posted 6 years ago

What a great review! We really appreciate your kind words.

Posted 6 years ago

“When no-one else could help me Principal Insurance did! They gave me personal attention and a realistic policy premium.”

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Posted 6 years ago

Thanks for the high praise, David! We can see you have posted on other review sites and appreciate the positive feedback.

Posted 6 years ago

“They provided fantastic 1st class customer service Vicki was professional and so helpful felt very looked after well done principle”

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Posted 6 years ago

Thanks for leaving such a great review, Rob! It's made our day! We will ensure your feedback is passed to Vikki, I'm sure she will be pleased to hear of your lovely comments.

Posted 6 years ago

“So helpful, so in the know about what I wanted. Plus a good premium price. what more can you ask?”

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Posted 6 years ago

Thanks for taking the time to leave such a positive review! We are happy you chose to come on board with us.

Posted 6 years ago

“By finding the best insurance deal. And the customer service is second to none.”

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Posted 6 years ago

Thanks very much for the great review! We really appreciate your business.

Posted 6 years ago

“Had some challenges with adding a bike to my original policy as relevant information wasn't requested when providing me with a quote. After some back and forth a member of the Principal team called Chelsey took accountability and went above and beyond to deliver the right quote, ensure I was covered and restore faith in the Principal brand. She is a fantastic member of the team, courteous, contiencious and diligent. It is people like this that help deliver brand loyalty as it might be underwriters who decide the price but it's the Chelseys who deliver to the client....a credit to the company! Thanks”

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Posted 6 years ago

Thanks for leaving such a great review, David! It's made our day! We can see that you have also posted the same review on another site and are very grateful for such positive feedback.

Posted 6 years ago

“Excellent service, extremely efficient and an absolute pleasure to deal with.”

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Posted 6 years ago

What a great review to read, Paul! Thanks very much for your kind words, this is exactly what we aim for!

Posted 6 years ago

“They were great at sorting my son’s bike insurance, good communication and a good price”

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Posted 6 years ago

Thanks very much for the great review! Happy we could help.

Posted 6 years ago

“They got my bike insurance down to what I was hoping to pay,excellent customer service”

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Posted 6 years ago

Thanks for the feedback, we aim to be competitive and are glad you chose to come on board with us!

Posted 6 years ago

“Quick and easy to get insured with no middle man”

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Posted 6 years ago

Thanks for taking the time to leave such a great review, David! It's made our day reading your feedback as this is exactly what we aim for.

Posted 6 years ago

“good price and service so far, however, I feel it would have been more advantage all round to send one set of paperwork on multiple bikes together with the individual certs.”

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Posted 6 years ago

Thanks for the honest feedback John! We appreciate the 5 stars and will take your comments on board.

Posted 6 years ago

“Very professional and helpful staff”

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Posted 6 years ago

Thanks for taking the time to leave such a positive review, Jack!

Posted 6 years ago

“Very helpful in getting insurance”

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Posted 6 years ago

Thanks, Philip for taking the time to leave such a great review!

Posted 6 years ago

“Very happy with this insurance as it was the cheapest I found and great support if needed.”

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Posted 6 years ago

Thanks, Lucy! We appreciate you taking the time to leave a review and are glad to hear we got you sorted

Posted 6 years ago

“they were very quick in calling me and very polite gave me some other options and very freinley they set up my insurance and a lot cheaper than the one i had used for 3 years paper work and certifiaite was with me with in 30mins thank you very much principal keep up the good work graham”

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Posted 6 years ago

Thanks for taking the time to leave such a great review, Graham! It's made our day reading it, this is exactly what we aim for!

Posted 6 years ago

“Simple service .great customer service And also a great quote .”

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Posted 6 years ago

Thanks for taking the time to leave such a great review! We really appreciate your business

Posted 6 years ago

“Bunch of unprofessional people..I never encountered any insurance broker like them in past 12 years...now taking my complaint to financial ombudsman...”

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Posted 6 years ago

Hi Hafiz, thanks for your honest feedback. A manager has attempted to contact you regarding the matter but is unable to successfully reach you. They will continue trying on the mobile number you have previously provided.

Posted 6 years ago

Principal Insurance Limited is rated 4.0 based on 384 reviews