Principal Insurance Limited Reviews

Name: Principal Insurance Limited
Address: Principal InsuranceCitygate 2, Cross Street, Sale
Rating: 4.04

4.0 Rating 376 Reviews

78 %

of reviewers recommend Principal Insurance Limited

Company Reviews

Questions

Metrics

4.0

Based on 376 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worse company ever to insure your bike with. Had to pay an excess due to their computer not updating their system. When I phoned to complain James Purrett the Manager used the scenario of "if I walked into Currys and took a computer without paying for it...". AVOID this company.”

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Posted 7 years ago

“they where fantastic with me”

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Posted 7 years ago

“I'm not entirely sure how a business this bad is still operating but somehow they are. Offered me incorrect advice to try and help me save money. I took their advice and then required unobtainable proof!! Tried to cancel within my cancellation period and was told by 'Isla & Georgia' to ring back after a certain period as thats when the cancellation team is in. I did that and it fell outside of my cancellation period. I've been financially stung twice in 14 days by Principal Insurance, god forbid using them if I ever needed a potential payout.”

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Posted 7 years ago

“DON'T USE THEM! You've been warned. Poor customer service, and insurance isn't as good as others. They cancelled my policy even after paying in full. No warning, couldn't reinstate it. They said it was a computer error. STAY AWAY”

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Posted 7 years ago

“don't answer there phones constantly send threatening emails. have useless staff.”

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Posted 7 years ago

“Very poor company to deal with. Ignored phone calls requesting call back. Miss informed about specific policy details. Will never use them.”

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Posted 7 years ago

“They suddenly cancelled my insurance and made out I was at fault, no rhyme or reason, absolutely disgraceful And after taking my monthly direct debits, need to know who to report this rogue company to, the lady on phone made out I was scamming them?? Could not work out why they cancelled, o received no emails or letters and subsequently was riding without insurance for over a month, absolutely terrible situation ????”

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Posted 7 years ago

“Not too bad overall. Cheap premium and quick to respond to emails etc. But they don't seem to be all that great at admin (updating records etc.). Thankfully haven't had to try out their claims department...!”

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Posted 7 years ago

“Baited by cheap prices just for them to say there is a handling fee at the last second...”

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Posted 7 years ago

“Cheapest quotes usually, but if you want to make any change...40 quid please.”

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Posted 7 years ago

“One of the worst companies, I have ever used. How the hell it's legal to have these terms and conditions is beyond me, they prey on the younger as pretending to be cheap, should of just spent the extra money and gone with a more reputable company, these cheap vultures end up costing you more if there's a problem. Will never ever use these people or any subsidiary remotely related to this company, not that they care or it will affect them financially.”

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Posted 7 years ago

“Quick and easy.”

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(Motorbike Insurance) - Posted 8 years ago

“Not bad at all.Haven't needed to contact them thank fully.”

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(Motorbike Insurance) - Posted 8 years ago

“I was treated terrible they don't fight your case even when it wasn't my fault they pass you about absolutely useless never use them again. The cost me money ????????????”

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Posted 8 years ago

“Superb service .”

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(Motorbike Insurance) - Posted 9 years ago

“I found the insurance company was good and helpful.”

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(Motorbike Insurance) - Posted 9 years ago

Principal Insurance Limited is rated 4.0 based on 376 reviews