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Privilege Reviews

3.8 Rating 592 Reviews
72 %
of reviewers recommend Privilege
3.8
Based on 592 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
Would advise you not to go with 😡privilege😡 , I had the 😡privilege 😡of getting my car insurance with 😡privilege 😡of May 2016 my car was involved in a hit-and-run at my home and 😡privilege😡 Will not put my claim to uninsured insurance bureau and they are trying say I'm at fault . Due to the fact I did not get a numberplate I Live in flats me and my car were at the home address my car was parked I don't understand how I am at fault . All I got from privilege was inconvenience i've been robbed
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Posted 7 years ago
Given three chances ,customer service refuse to say why premium increased by 43%. Very poor!
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Posted 7 years ago
Wait until you have to claim - a very stressful experience - constant phone calls about not having information which had been given verbally, emailed and copies of documents sent by recorded Mail on number of occasions. Claims take too long and then you get a letter from the other claimants solicitor saying they are taking you to court. Go elsewhere
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Posted 7 years ago
Competitive price and a polite, professional service. My only small gripe is that it's still slightly cheaper to take out a policy as a new customer than a returning one, but overall I've been impressed.
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Posted 7 years ago
Very easy to use site and got great results.
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(Car Insurance) - Posted 7 years ago
Quite competitive price and old for new included for contents.
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(Home Insurance) - Posted 7 years ago
All went well during looking for information, quote and purchase; no claims as yet, (luckily). Pleased so far.
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(Home Insurance) - Posted 7 years ago
Very good service and when I needed to speak with the company direct I did not need to wait very long on the the phone and the operator on the other end was very helpful even though it was only to change my address.
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(Car Insurance) - Posted 7 years ago
average
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(Home Insurance) - Posted 7 years ago
Very good
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(Home Insurance) - Posted 7 years ago
Happy with everything, good service compared to some companies
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(Car Insurance) - Posted 7 years ago
very poor communicators spend lont time getting through to actual person in call centre
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(Car Insurance) - Posted 7 years ago
Very pleased with all aspects of the transaction
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(Car Insurance) - Posted 7 years ago
Easy to set up and easy to talk to.
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(Car Insurance) - Posted 8 years ago
I have no issues with this
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(Car Insurance) - Posted 8 years ago
They had excellent customer service. It was really easy to change my car insurance to them and got my documents through the post quickly
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(Car Insurance) - Posted 8 years ago
What do I need to say it works , no issues , & all good so far
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(Car Insurance) - Posted 8 years ago
good
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(Car Insurance) - Posted 8 years ago
I bought a different cat and the cost of changing the cover was out of order. £40ish and the original cost of the policy was about £100. This is a total rip off and yes it will be in the T&C's but outragous. I will probably look for a new provider even if it is a tad dearer, but I doubt it. Privilage needs to give me a very good reason to stay with them. It is up to them.
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(Car Insurance) - Posted 8 years ago
Very efficient and professional insurance company.... Only reason for. Living is because I'm. Leaving the country for a bit... Whe I get back I'll certainly be resigning with you guys...
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(Car Insurance) - Posted 8 years ago
Privilege is rated 3.8 based on 592 reviews