Privilege Reviews

Name: Privilege
Rating: 3.76

3.8 Rating 592 Reviews

72 %

of reviewers recommend Privilege

Company Reviews

Questions

Metrics

3.8

Based on 592 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

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“Excellent service”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Excellent service .only contacted my provider to check if I was covered for my windscreen replacement.”

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(Car Insurance) - Posted 8 years ago

“worst insurance company they raise my annual premium when i decided to leave and asked them for my ncd they cut my no claim discount from 9 years t 3 without having any accident”

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Posted 8 years ago

“I found the next years insurance too dear, it went up just over £100. To dear made me change insurance.”

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(Car Insurance) - Posted 8 years ago

“Misleading customers and rude customer advisors I will not be using this company again!”

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Posted 8 years ago

“I was pleased to find the whole process from start to finish very user friendly and easy to follow, with quick comprehensive results, leading to peace of mind and no dramas. Buying on line can be daunting and confusing for some, this was a pleasant quick and efficient way to buy. You can then get on with the rest of your day.”

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(Car Insurance) - Posted 8 years ago

“very pleased in all my dealings with privalage.”

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(Car Insurance) - Posted 8 years ago

“Adding another adult to my car insurance was just a phone call away and dealt with promptly and efficiently on a friendly manner”

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Posted 8 years ago

“I recently claimed when my car was written off by a stolen car. Very efficient, decent offer for my car, and promptly settled”

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Posted 8 years ago

“the worst insurance company on UK . big problems when you want cancel your insurance. no deposid refund.”

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Posted 8 years ago

“It seems impossible to cancel your policy once you're signed up with them. No email address, and it's really difficult to reach them from the phone. Worse, even if you do get through and they have promised you that they wouldn't renew your policy, they still go ahead sending you a renewal letter and renew it. It happened to me (and still trying to handle it) and I'm sure this will happen to you too! Be aware before you sign up.”

Helpful Report

Posted 8 years ago

“Having recently made a claim on my insurance, I was very surprised at how easy the process was. They really made me feel as though I was a human being rather than an incident. The claims process was easy to follow and the CS agent was friendly and helpful, explaining the process each step of the way. I would highly recommend Privilege insurance”

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(Car Insurance) - Posted 8 years ago

“easy to do”

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(Car Insurance) - Posted 8 years ago

“Excellent service so far.”

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(Car Insurance) - Posted 8 years ago

“I have had a claim against me which has been handled by Priviledge very badly. In essence, I disputed the claim from the third party in this accident, which to me clearly appeared to be a set up. I made a statement to this effect to their representative which was passed on to the company. To my surprise Priviledge settled the third party's claim and paid persona injury compensation to the claimant in excess of £6000. In my view this was done by the company in haste without any further reference to me to check the facts or obtain further feed back. I have now informed Priviledge of my dissatisfaction and intend to complain to the Ombudsman about their lack of thoroughness and totally inefficient way that they handled this claim.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Excellent very happy was quick and easy over the phone!”

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(Car Insurance) - Posted 8 years ago

“Very good answer our questions been with our over provider 9 years thought it was time to change very good price have not claimed so don't no how they would react hope not to claim if quote is good this year will hopefully stay with them”

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(Home Insurance) - Posted 8 years ago

“Excellent service ,no problems whatsoever looking forward to the next twelve months.(ps) i am from Whitehaven not Carlisle.”

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(Car Insurance) - Posted 8 years ago

“Customer service is very good providing a prompt & efficient service.”

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(Car Insurance) - Posted 8 years ago

“Very poor.”

Helpful Report

(Car Insurance) - Posted 8 years ago

Privilege is rated 3.8 based on 592 reviews