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Privilege Reviews

3.8 Rating 592 Reviews
72 %
of reviewers recommend Privilege
3.8
Based on 592 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
I recommend this insurance company
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(Car Insurance) - Posted 7 years ago
Privlege insurance is the worst insurance company in the UK. Especially in the Breakdown Services.
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Posted 7 years ago
Far too expensive to renew-at least twice the cost that I found on a comparison website. They took me for granted and paid the price.
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(Home Insurance) - Posted 7 years ago
The cheapest insurance
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(Car Insurance) - Posted 7 years ago
good
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(Car Insurance) - Posted 7 years ago
Very good company
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(Car Insurance) - Posted 7 years ago
Happy
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(Car Insurance) - Posted 7 years ago
Easy to contact with exceptional customer service skills. More than happy to be of assistance with my renewal and the reason I'm back for my third year with them. Would highly recommend.
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(Home Insurance) - Posted 7 years ago
excellent customer service
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(Car Insurance) - Posted 7 years ago
A car (their customer) drove into and knocked over my garden wall. I have been emailing them and phoning for 7 weeks. They have eventually admitted it wasn't my fault but have been stalling over any action and payment saying another department needs to deal with it, which they have no control over and can't tell me a timescale. If I could give 0 stars I would.
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Posted 7 years ago
straightforward inexpensive product
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(Car Insurance) - Posted 7 years ago
I was the unfortunate victim of an accident where the guilty 3rd party driver was insured with Privilege and I was so impressed with the way my claim was settled that when I had to renew my own cover I was quite happy to go with them as my new provider!
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(Car Insurance) - Posted 7 years ago
they withhold my no claims discount proof until i pay the cancellation fee which i think is not legal. i had to postpone buying a car for my family because i was financially struggling at that time.
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Posted 7 years ago
Perfect
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(Car Insurance) - Posted 7 years ago
ok
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(Car Insurance) - Posted 7 years ago
Worst car insurance company ever, you ask them for a simple document but instead of sending it out they become really rude and condescending. They don't follow up on what the customer requires and instead try to assert their authority. I would never buy any product from this insurance group ever again even if it was cheaper by a few hundred pounds. I wouldn't even want to catch a cold from them. They have no customer service skills whatsoever.
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Posted 7 years ago
Very good insurance policy. Thank you
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(Car Insurance) - Posted 7 years ago
Very quick determination of replacement price for a unique piece of jewellery. When could not match retailers price, paid out v quickly so I could complete purchase via retailer
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(Car Insurance) - Posted 7 years ago
Could provide better deal of service for people who have made no claim or had an accident as loyalty father than to make them pay higher premiums that would also give people better incentive to join prices are getting higher and higher !
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(Car Insurance) - Posted 7 years ago
Ive found you to be very reasonably priced but V.Good quality insurance. Glad I changed My provider to yourselfs. Can you let Me know if My Mother was to move to you would there be a favourble discount?
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(Car Insurance) - Posted 7 years ago
Privilege is rated 3.8 based on 592 reviews