Prudential Reviews

“ I've had to send correspondence via recorded delivery because otherwise they say they haven't received it. ”

“ Then forget this missing bank transfer I want them to send me a cheque by tracked royal main next day delivery. ”

“ Shocking. I first asked them, after an hour waiting on the phone, to withdraw my pension. That was on 15th January 2021. I was assured that I would receive the paperwork at the latest by 18th February. Here I am, 10th May, almost four months later, my complaints acknowledged once but not acted upon, my recorded-delivery complaint to the CEO unacknowledged. Appalling, truly appalling... ”

“ Sent all info in all by Signed for delivery and what a surprise some of the info in the same letter disappeared or was incorrect which daft as they all the same. ”

“ Everything was send by recorded delivery except the letter from my UK pension. ”