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Prudential Reviews

1.3 Rating 281 Reviews
F
Happiness Grade
F

Delivery - Slow

25.00%
Industry Average
Prudential Services deserves a zero rating due to their poor quality of service delivery and policies that primarily benefits Prudential. Prudential is the only one that receives any compensation and financial gain, the customers always lose at Prudential Services. DO NOT use any Prudential Services!!!
posted 3 months ago - Anonymous
I've had to send correspondence via recorded delivery because otherwise they say they haven't received it.
posted 4 months ago - Anonymous
Then forget this missing bank transfer I want them to send me a cheque by tracked royal main next day delivery.
posted 5 months ago - Anonymous
Shocking. I first asked them, after an hour waiting on the phone, to withdraw my pension. That was on 15th January 2021. I was assured that I would receive the paperwork at the latest by 18th February. Here I am, 10th May, almost four months later, my complaints acknowledged once but not acted upon, my recorded-delivery complaint to the CEO unacknowledged. Appalling, truly appalling...
posted 3 years ago - Anonymous
Sent all info in all by Signed for delivery and what a surprise some of the info in the same letter disappeared or was incorrect which daft as they all the same.
posted 5 years ago - anonymous and annoyed
Everything was send by recorded delivery except the letter from my UK pension.
posted 6 years ago - Alex