Login
Start Free Trial Are you a business?? Click Here

Prudential Reviews

1.3 Rating 310 Reviews
7 %
of reviewers recommend Prudential
1.3
Based on 310 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5

Write Your review

Prudential 1 star review on 29th March 2025
Harold
Prudential 1 star review on 21st March 2025
Lucas
Prudential 1 star review on 5th September 2024
Morrison
Anonymous
Anonymous  // 01/01/2019
Six months ago, I lost over $320k in an online Bitcoin investment company. I was devastated when my withdrawal request was denied, and all attempts to withdraw my funds were unsuccessful. It was then that I realized I had been scammed. A few weeks later, a friend referred me to his recovery agent, her via WhatsApp +1 310 658 0921 who helped recover 95% of my funds in less than four weeks. I am extremely happy and grateful for their help. If you find yourself in a similar situation, I highly recommend reaching out to her
Helpful Report
Posted 2 weeks ago
Absolute garbage company. Get your money away from these people ASAP. All thanks to ADMK Ltd for the help
Helpful Report
Posted 1 month ago
My issue is that the agent may have you change products just so they can get a new commission. It may not be in your best interest what they are encouraging you to do. You really need to trust your agent and make sure they are a fiduciary. Their financial circumstances and lifestyle can make you and others easy targets. I believe that's what happened to me and probably others. I think Prudential knows but the agent passed and Prudential doesn't care.
Helpful Report
Posted 4 months ago
Tried to login and change beneficiary. Website wo UI of not allow it. Talked to a person and they forced me to fill out a form and fax it back. Could not accept digital upload. Ridiculous. Them Prudentials online firm would not save. After multiple attempts over 7 days, the confirmation letter was not correct. Talking to customer service is useless and forget about a supervisor. Their only answer is more forms and the response is no, we cannot do that. Unbelievable.
Helpful Report
Posted 4 months ago
While their investment returns are pretty average, their customer service is far below. I closed out an account to make money available for another investor, the customer service couldn't send the money direct deposit to the bank. It has to be by check because they couldn't verify the bank via phone call. Hmm. Others can. It is now over a week, still no check and I don't know if they have mailed it or USPS has lost it.
Helpful Report
Posted 1 year ago
Contacting prudential is a nightmare I’m sick of trying to ring and get to someone to speak to and putting the phone down after at least 30 minutes. The email address on the recent letter will not allow me to send emails
Helpful Report
Posted 6 years ago
Prudential is rated 1.3 based on 310 reviews