“Purely Pets charge huge monthly premiums for very low basic cover and the amount of time you have to wait for a claim to be processed it unacceptable in excess of 10 weeks. Dreadful insurance company avoid at all costs”
“I had to keep ringing up to find out what was happening with my claim and then ring my vets for more information. Purely Pets should have done this. It took 3 months to get my claim resolved. Without me ringing back and forth I would not have received any compensation.”
